Legal Operations and Contracts Specialist

Vytalize Health•Kansas, KS

18h

About The Position

The Legal Operations and Contracts Specialist supports the Legal team by operating and improving the systems, workflows, data, and reporting that enable counsel to focus on substantive legal work. The role serves as the primary administrator and subject matter expert for the Gatekeeper contract lifecycle management system, manages day-to-day legal request and contract queues, and coordinates routine contract operations from intake through execution and post-signature administration. It applies analytical, technical, and project management skills to identify bottlenecks, standardize processes, maintain reliable data, and deliver actionable reporting through tools such as Excel, Salesforce, and Gatekeeper. The role does not provide legal advice; substantive legal issues are escalated to counsel. The position also supports corporate insurance administration, litigation, dispute and claims tracking, process improvement, records management, audit readiness, internal controls, system enhancements, and other Legal operations initiatives. It works with Legal and cross-functional stakeholders to improve workflows and adoption of Legal systems and processes.

Requirements

Bachelor’s degree and 4 years of experience, or an equivalent combination of training and relevant work experience.
Experience in legal operations, contract administration, paralegal support, business operations, or a related role.
Hands-on experience administering a contract lifecycle management system.
Experience managing intake or work queues, operational reporting, and cross-functional process improvement.
Strong process improvement, analytical, and problem-solving skills.
Ability to organize and prioritize a high-volume queue, manage competing deadlines, and maintain accurate records.
Working knowledge of contract workflows and common agreement types.
Excellent written and verbal communication skills.
Ability to collaborate with attorneys and business stakeholders at all levels.
Detail-oriented, responsive, self-motivated, and accountable for work product.
Sound judgment about when to resolve an operational issue and when to escalate a matter to counsel, with the ability to think critically.

Nice To Haves

Gatekeeper experience.

Responsibilities

Coordinate routine contract workflows from request through execution and closeout, including collecting information, routing reviews and approvals, managing execution, and archiving complete records.
Administer and optimize Gatekeeper, including user access, configuration, templates, workflows, metadata, reporting, troubleshooting, and data quality.
Maintain and monitor the corporate insurance portfolio, including policy inventory, renewal calendars, broker coordination, certificate requests, and escalation of upcoming renewal actions.
Administer litigation, dispute, and claims tracking, including matter logs, milestones, deadlines, reporting, and document repositories.
Develop, document, and improve Legal team processes, playbooks/PADU, intake forms, templates, checklists, service standards, and operating procedures.
Identify process gaps, recurring issues, and opportunities for automation or self-service; work with Legal, Compliance, Finance, Information Security, Procurement, Sales, and other stakeholders on improvements.
Maintain accurate contract and legal operations data across Gatekeeper, Salesforce, Excel, and other approved systems through reconciliation, standardization, validation, and correction.
Create and maintain dashboards, trackers, and recurring reports on operational metrics, including request volume, cycle times, aging, workload, status, obligations, renewals, and expirations.
Monitor contract milestones, notice periods, renewals, expirations, ownership, and post-signature obligations, and route items to appropriate business owners or counsel.
Provide first-line operational support on request submission, processes, status, system use, and access to executed agreements; direct substantive legal questions to counsel.
Support system and process adoption through user guidance, training materials, office hours, and targeted communications.
Assist with data analysis and special projects involving advanced Excel, Salesforce reporting, process mapping, research, or cross-functional coordination.
Support records management, audit readiness, and internal controls by maintaining organized, accurate, accessible documentation and approval evidence.
Coordinate system enhancements, testing, release communications, and issue resolution with internal technology teams and external vendors, as applicable.
Support Legal operations initiatives, including coordinating the corporate insurance coverage tower, managing the legal documentation archive, and developing department standard operating procedures.
Perform other Legal operations and contract administration projects as assigned.

Benefits

Competitive base compensation.
Annual bonus potential.
Health benefits effective on the start date.
Health and Wellness Program providing up to $300 per quarter for overall well-being, available on the start date.
401(k) plan effective on the first of the month after the start date, with a 100% match of up to 4% of annual salary.
Unlimited (or generous) paid Vytal Time.
Five paid sick days after the first 90 days.
Company-paid short-term and long-term disability insurance.
Technology setup.
Opportunity to help build a market leader in value-based healthcare at a rapidly growing organization.