Legal Operations Analyst

Commerce Bank•Kansas City, MO

21h•Onsite

About The Position

The main purpose of this job is to support the day-to-day operations of the Legal Department through process coordination, data analysis, and administrative support. This position assists with tracking work, maintaining systems, preparing reporting, and documenting procedures to help the Legal Department operate efficiently and effectively.

Requirements

Intermediate knowledge of legal operations, including best practices
Ability to demonstrate professionalism, integrity, and confidentiality in handling sensitive information
Demonstrated ability to work independently with limited supervision, apply critical thinking and exercise sound judgment and proactively identify and address operational needs
Strong analytical, organizational and problem-solving skills; ability to manage multiple initiatives and deliver results with minimal guidance
Adaptable, collaborative, with the ability to remain calm and objective in complex situations with a commitment to personal accountability
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Intermediate level proficiency with Microsoft Word, Excel, Teams, and Outlook
Bachelor’s degree (business, legal studies, finance, or related field) or equivalent combination of education and experience required
3+ years legal operations, business operations, or related experience roles required
Law firm, financial services, or administrative/operations experience required

Nice To Haves

Familiarity with, or willingness to learn, legal department systems (such as matter management, e-billing, contract management, or document management tools) preferred

Responsibilities

Coordinate matter intake, workflow tracking, and task prioritization related to legal operations
Maintain and support legal technology and systems such as matter management, contract management, e-billing, and other technological integrations
Assist with vendor and law firm management, including invoice tracking, budget/spend, and outside counsel performance
Prepare dashboards, reports, and metrics to measure legal operations’ performance
Document workflows, procedures, and playbooks to improve consistency and efficiency
Leverage advanced technology, analytics and critical thinking skills to identify opportunities for operational efficiency and continued improvement
Support a variety of operational needs and other projects as delegated by the Legal Operations Manager
Draft legal documents and correspondence for attorney review
Assist with corporate governance activities, trademarks, regulatory filings, and other legal or regulatory transactional needs of the Legal Department
Provide general administrative and operational assistance to the Legal Department
Basic office management tasks such as ordering supplies and ensuring meeting room technology is setup and operational support
Coordinate meetings, trainings, and department initiatives
Collaborate with attorneys, legal staff, and cross-functional teams (Finance, IT, Compliance) to further bank or department initiatives
Perform other duties as assigned