Legal Intake Specialist

Miami Family Law Group • Miami, FL

2d • $45,000 - $90,000 • Onsite

About The Position

Sales & Client Experience Focus Top-performing intake specialists don’t just answer calls—they convert opportunities into clients. If you thrive on connecting with people, asking the right questions, and guiding potential clients toward solutions, this role offers the opportunity to do meaningful work in a structured, high-performance environment. We are looking for a motivated, detail-oriented intake specialist who can manage client conversations, qualify leads, and help drive new business into the firm. Location & Compensation Coconut Grove, Florida (In-Office) $45,000 – $90,000 depending on experience + performance potential How Our Firm Operates Structured intake and follow-up process Defined expectations for responsiveness and conversion Systems for tracking leads and client communication Focus on professionalism, clarity, and client experience What Success Looks Like Convert qualified leads into retained clients Maintain timely follow-up with all inquiries Accurately document client information Communicate clearly and professionally with prospects Contribute to consistent growth in new client intake Why This Role This is an opportunity to play a direct role in the firm’s growth while helping individuals connect with the legal support they need. You will be part of a team that values structure, performance, and client experience.

Requirements

• Experience in sales, intake, or client-facing roles
• Strong communication and interpersonal skills
• Ability to guide conversations and build trust quickly
• Organized and detail-oriented

Nice To Haves

• Experience in a law firm or legal setting is a plus

Responsibilities

• Handle inbound inquiries and conduct initial client intake calls
• Ask structured questions to understand the client's legal needs
• Clearly explain the firm’s services and process
• Guide prospective clients toward next steps and consultations
• Follow up with leads and maintain communication
• Track all activity in CRM / case management systems
• Collaborate with attorneys to ensure accurate case intake

Benefits

• 401(k) with matching
• Health, dental, and vision insurance
• Health savings account
• Life insurance
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees