Legal Client Intake Specialist

MLGFort Lauderdale, FL
Remote

About The Position

Mayersohn Law Group, P.A. is hiring a Legal Client Intake Specialist to handle inbound calls, gather case details, and schedule qualified consultations for our Family & Criminal Law practice. This is a remote role requiring excellent communication, strong organization, and reliable tech.

Requirements

  • Excellent spoken English and strong written communication
  • Experience converting inbound calls into scheduled meetings
  • Strong Google Sheets and data entry skills
  • Tech‑savvy with reliable internet, headset, and computer
  • Highly organized with strong attention to detail
  • Able to work independently and use a screenshot‑based time tracker

Nice To Haves

  • Law firm or legal intake experience (Family/Criminal Law a plus)
  • Proficiency with Clio
  • Spanish bilingual
  • Ability to cover occasional evenings/weekends

Responsibilities

  • Answer inbound calls and gather key client information
  • Ask structured questions to determine case eligibility
  • Provide clear information about services and next steps
  • Enter accurate data into Clio and Google Sheets
  • Review documents for completeness
  • Escalate urgent matters to the Client Engagement Manager
  • Schedule consultations and follow‑ups
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