Legal Firm Intake Specialist - Part Time

Cohen Law Group-Florida PA • Maitland, FL

1d • $15 - $17

About The Position

Cohen Law Group is a leading first-party property insurance litigation firm committed to delivering exceptional client service and results. Guided by our motto, "It's About Justice," we foster a collaborative, professional workplace where teamwork, integrity, and work-life balance are valued. We are looking to fill an opening for a Client Intake specialist, dedicated to incoming and new clients, who is (preferably) fluent in both English and Spanish. This is a phone-heavy position and requires telemarketing / phone sales experience.

Requirements

• The ideal candidate is confident, friendly and persuasive over the phone
• Has a background in phone sales.
• Attention to detail and service-oriented disposition are highly valued in this role.
• Has great communication skills, a passion for teamwork, client service, and the pursuit of justice.
• Knowledgeable in Microsoft Word, Excel, File Vine
• Must be able to pass a background check

Nice To Haves

• Preferably fluent in both English and Spanish

Responsibilities

• Handle a high volume of calls to and from clients.
• Lead conversations with clients to obtain preliminary case information and provide general overview of the Firm's services.
• Promptly assist and facilitate client’s completion of initial case documentation.
• Connect clients directly with attorneys and support attorneys during initial case review.
• Close the initial client engagement process quickly and effectively, so the client's case can move forward to the next stage.
• Perform tasks including document drafting, calendaring, scheduling, research, and file management with efficiency and accuracy.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed