Legal Intake Specialist II

Uvalle Law Firm, PLLC•Dallas, TX

10d•Remote

About The Position

Uvalle Law Firm, PLLC – The Lawboss – is a fast-paced, high-volume personal injury law firm experiencing incredible growth and expansion. We are seeking a professional and skilled BILINGUAL LEGAL INTAKE SPECIALIST to join our team. You will work with cutting-edge technology to deliver superior customer service. You will also experience a fostering, positive environment with opportunities for professional development and growth to advance your career. This position is bonus eligible.

Requirements

Experience in client service or sales support roles preferred
Strong client service skills with ability to anticipate and resolve problems with own initiative
Excellent verbal and written communication skills
Personal Injury or Claims experience is a plus, but not required
Professional in appearance and behavior
High School Diploma or GED required
College degree or professional certification preferred
Bilingual required (English and Spanish)

Responsibilities

Ability to establish rapport and relationships through effective communication
Handle different types of situations and conversations, driving towards a resolution
Be self-motivated with strong communication skills that brings energy and passion to the team
Answer questions and provide possible solutions to deepen understanding and build confidence with our clients
Provide strategic sales support by offering potential clients solutions and addressing their needs
Build and foster potential client relations through managing multiple potential clients’ situations, needs, and inquiries on an ongoing basis
Demonstrate strong and concise verbal and written communication with potential clients and team members
Ability to work independently and effectively as part of a team
Multi-tasking while remaining detail-oriented