Legal Expense Analyst I

RLI Insurance Company•Peoria, IL

2d•$22 - $30•Hybrid

About The Position

Under frequent supervision, the Legal Expense Analyst I supports the legal invoice review and expense management process for RLI’s Claim Department. The analyst reviews legal invoices for accuracy, reasonableness, and compliance with RLI Billing Guidelines and helps monitor legal spend associated with claim matters. The role works closely with claim examiners and outside counsel to address billing questions and support appropriate management of defense costs. Familiarity with legal terminology, litigation processes, and law firm billing practices is beneficial.

Requirements

Typically requires a paralegal degree or certificate, or equivalent legal education or experience.
0+ years of related legal billing, claims, insurance, or legal industry experience.
Strong attention to detail and ability to identify discrepancies or inconsistencies in legal billing.
Foundational understanding of legal terminology, litigation processes, and common activities performed by attorneys and paralegals.
Ability to review legal time entries and develop an understanding of whether billed activities and time are reasonable in relation to the work performed.
Analytical and critical-thinking skills, with the ability to apply established billing guidelines consistently.
Ability to communicate professionally and effectively with law firms, attorneys, claim examiners, and internal business partners.
Ability to ask appropriate questions and seek clarification when billing entries or legal activities are unclear.
Strong written and verbal communication skills.
Ability to organize and prioritize work while managing multiple invoices and matters.
Foundational knowledge of Microsoft Office, including Outlook, Word, and Excel.
Ability to learn and effectively use legal billing, invoice review, and claims management systems.
Equivalent combinations of education and relevant experience are accepted.

Nice To Haves

Prior experience working in a law firm, corporate legal department, insurance defense practice, or other legal office environment.
Experience with legal billing, invoice preparation or review, attorney time entry, or law firm billing practices.
Experience in insurance defense, litigation, or claims-related legal work.

Responsibilities

Review and audit legal invoices for accuracy, reasonableness, and compliance with RLI Billing Guidelines.
Analyze attorney, paralegal, and other legal professional time entries to identify potential guideline violations, inconsistencies, duplication of effort, excessive time, or issues requiring further review.
Apply a foundational understanding of litigation activities and legal terminology when evaluating billed services.
Prepare Bill Analysis Reports and document invoice review findings in claim files.
Evaluate payment recommendations based on legal bill audits and communicate with claim examiners about the appropriateness of billed defense counsel activities in support of a claim’s defense.
Communicate with law firms about routine invoice, billing, and guideline-compliance questions.
Work collaboratively with claim examiners to address legal billing issues and obtain additional information when needed.
Identify complex, unusual, or unclear billing issues and escalate them to senior Legal Expense Management staff as appropriate.
Assist with tracking and analyzing legal spend and identifying billing trends or recurring compliance issues.
Perform other duties and responsibilities as assigned.

Benefits

Annual bonus plans.
Employee stock ownership plan (ESOP).
401(k) with automatic 3% company contribution.
Annual 401(k) and ESOP profit-sharing contributions, up to 15% of eligible earnings.
Paid time off and holidays.
Paid volunteer time off.
Parental and family care leave.
Flexible and hybrid work arrangements.
Fitness center discounts and free virtual fitness platform.
Employee assistance program.
Comprehensive medical, dental, and vision benefits.
Flexible spending and health savings accounts.
Group life and AD&D insurance equal to 2x base salary.
Voluntary life, critical illness, and accident insurance for purchase.
Short-term and long-term disability benefits.
Training and certification opportunities.
Tuition reimbursement.
Education bonuses.
Educational opportunities and professional development programs, with RLI covering the cost of most programs; employees typically earn a bonus upon successful completion of approved courses and certifications.