Legal Document Specialist

The Hanover Insurance Group • Southfield, MI

2d • $18 - $23 • Hybrid

About The Position

The Hanover Insurance Group's In-House Counsel team is seeking a Legal Document Specialist to join our office in Southfield, MI. This full-time, non-exempt position offers a Hybrid/Flex work arrangement and provides an opportunity to support a collaborative legal team in a fast-paced environment. The ideal candidate is detail-oriented, organized, and enjoys managing legal documentation and processes that contribute to the successful handling of claims and legal matters.

Requirements

• Minimum 3-5 years of related Administrative and document handling experience such as Claims Administration or Legal Admin/Secretary
• High school degree or equivalent
• Demonstrate the ability to comply with confidentiality guidelines
• Accurate detail oriented and organized individual who can maintain a high level of quality
• Ability to apply and develop knowledge of basic personal computer applications
• Ability to manage a consistent large volume of work
• Ability to organize and prioritize
• Communicate effectively
• Possess a high level of integrity and professionalism
• Basic Claims and Staff Counsel knowledge and ability to identify documentation
• Easily adapts to new, different, or changing situations, requirements or priorities
• Dedicated to meeting the expectations and requirements of internal and external customers

Responsibilities

• Processing of incoming paper and electronic mail
• Naming, saving, and routing documents to appropriate parties
• Calendar/diary critical deadlines and appearances
• Ability to manage confidential documents and financial instruments
• Ability to prioritize mail and physical evidence and route to the proper attorney – requires discretion, independent judgment, and knowledge of legal process/documents
• Responsible for naming convention of documents/files
• Copying large files
• Open mail by hand or machine
• Index scanned document to proper claim folder and identifies the document type
• Perform visual quality checks on scanned documents
• Process out-bound mail in coordination with other office staff
• Manage confidential documents and information
• Communications and coordination with managers, attorneys, paralegals, secretaries, vendors, and others
• Other clerical tasks that may be assigned

Benefits

• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• Tuition reimbursement
• PTO
• Company paid holidays
• Flexible work arrangements
• Cultural Awareness Day in support of IDE

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED