Legal Director

Manychat • Austin, TX

5d • Hybrid

About The Position

Manychat is seeking a Director, Legal to drive key legal matters end-to-end and serve as a hands-on strategic partner to teams across the company. This role reports directly to the General Counsel and involves a broad, generalist scope, handling complex questions and providing clear, practical guidance in a fast-paced, multinational tech environment. The ideal candidate will take ownership of matters and relationships, possess strong judgment, be intellectually curious, adaptable, comfortable with ambiguity, and thrive in dynamic settings as a proactive self-starter.

Requirements

• US-licensed, active bar in good standing; JD from an ABA-accredited US law school.
• A track record of owning legal matters end-to-end, with genuine excitement about owning both the work and the relationships that come with it.
• Strong, business-calibrated judgment and clear, direct communication that earns trust with non-lawyers across the business.
• Excitement about being part of a sharp team building a dynamic legal function to support a fast-moving business at a genuinely exciting time.
• Intellectual curiosity and adaptability — a desire for new areas, new experiences, and new responsibilities, and the confidence to dive into them.
• Experience using AI tools to work more effectively and the judgment to use them responsibly.

Nice To Haves

• Litigation and/or regulatory background.
• In-house experience at a technology or SaaS company (strong firm experience, including Big Law, is a plus).
• Platform/marketplace ecosystem exposure (Meta, TikTok, or comparable).
• Privacy or data-protection experience (e.g., CIPP/E, CIPP/US a plus).
• Experience working on cross-border issues with a global mindset.
• A generalist orientation — enjoyment of working across areas and learning new ones.

Responsibilities

• Run legal work end-to-end, owning and executing key legal workflows and projects from intake through resolution.
• Take on substantive, high-impact matters, navigating complex organizational needs, legal nuances, and competing priorities, and deliver practical guidance stakeholders can easily understand and act on.
• Build and improve processes, playbooks, and templates to enable the business to move quickly and safely.
• Help build and evolve Manychat's approach to AI governance, including responsible AI use, AI-related product and vendor questions, and emerging regulatory requirements.
• Serve as a trusted legal advisor to a global technology company, acting as a go-to legal partner for teams across product, partnerships, finance, marketing, and people.
• Provide subject matter expertise across a wide range of legal issues such as privacy and data protection, platform and regulatory compliance, IP, employment, and product counseling.
• Build trusted, durable stakeholder relationships through responsiveness, clarity of advice, and a team-oriented approach to solving business issues.
• Operate with curiosity and a proactive, self-starter mindset, seeking out areas of risk and finding ways to mitigate them and help the business reach its goals safely.
• Own outside counsel relationships and manage them efficiently and effectively.
• Exercise sound judgment, knowing when to drive an initiative forward independently, when to dig deeper, and when to raise issues with leadership.
• When escalating issues to leadership, particularly novel, high-stakes, or sensitive matters, ensure leadership has the appropriate context, legal analysis, and recommended path forward for informed decision-making.

Benefits

• Annual professional development reimbursement for conference tickets, online courses, and other relevant resources.
• Comprehensive medical, dental, and vision coverage for you and your dependents.
• Hybrid work and generous leave options to prioritize work-life balance.
• In-office perks, including free meals and snacks.
• Company-funded sport activities, annual offsites and team-building events.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: Ph.D. or professional degree