Legal Customer Success Consultant (JD Required)
About The Position
This position exists to create preference and active-users in law schools in an assigned territory by assessing the needs of the customer, developing school & firm-specific business plans, and promoting the advantages of LexisNexis products and services. The Practice Area Consultant will also assist the commercial account team in uncovering leads and opportunities that result in revenue and POS. LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® U.S. LexisNexis Legal & Professional is a leading global provider of legal, regulatory and business information and analytics that help customers increase productivity, improve decision-making and outcomes, and advance the rule of law around the world. We help lawyers win cases, manage their work more efficiently, serve their clients better and grow their practices. We assist corporations in better understanding their markets and preventing bribery and corruption within their supply chains. We partner with leading global associations and customers to help collect evidence against war criminals and provide tools to combat human trafficking. We endeavour to advance the rule of law across the world.Our teams are combining unparalleled legal and business information with analytics and technology to advance what’s possible for the way our customers work and to advance what’s possible in the world by strengthening the rule of law.
Requirements
- Have Juris Doctorate
- 1-2 years practice experience
- Display excellent verbal and written communication skills
- Experience developing and executing on account plans and coordinating key stakeholders and resources to positively impact clients
- Demonstrate outstanding networking capabilities and exhibit a professional demeanor, business maturity, and technical knowledge
Responsibilities
- Acting as a Consultative Sales Person, by supporting law school customers in order to increase active users
- Working at all levels of a law school, including students, faculty, librarians and leadership (i.e. law school Dean-level)
- Developing strategic account plans (which will differ school-by-school)
- Demonstrating deep product, content or practice area knowledge; acts as internal resource for sales, marketing and segment
- Preparing and deliver specialized customer presentations that communicate our value proposition and differentiators to create new active users
- Conducting research, analysis of findings and shares information with product, segment and marketing
- Developing and executing marketing strategies to meet the needs of students, faculty, and staff at law schools
Benefits
- annual incentive bonus
- country specific benefits
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Ph.D. or professional degree
