Legal Counsel, Global Legal Services

Workday•Boston, MA

3d•$133,800 - $237,600•Hybrid

About The Position

As Legal Counsel at Workday, you will support customer-facing commercial transactions for a fast-growing, innovative enterprise software company. You will draft, review, negotiate, and manage a wide range of agreements that support Workday’s customer relationships, including Workday’s Main Subscription Agreement, data protection agreements, AI addenda, service level agreements, and related amendments. This role requires strong legal and business judgment, excellent communication skills, attention to detail, adaptability, and the ability to manage multiple priorities in a fast-paced environment. You will work closely with Sales, Deals Operations, Finance, Product, Security, Privacy, and other Legal teams to structure agreements, resolve contract issues, and support efficient, risk-calibrated deal closure. A successful candidate will be proactive, solutions-oriented, and able to provide practical legal guidance that helps move transactions forward while appropriately managing risk.

Requirements

Juris Doctor degree and active license to practice law in at least one U.S. jurisdiction.
5+ years of experience drafting and negotiating commercial contracts in a corporate, in-house, or law firm environment.
Direct experience drafting and negotiating SaaS, technology, or other customer-facing commercial agreements.
Experience with privacy, data protection, or AI-related contracting issues.

Nice To Haves

Strong commercial contracting experience, including MSAs, order forms, data protection agreements, AI addenda, service level agreements, and related customer-facing commercial agreements.
Ability to communicate complex legal concepts clearly and practically to legal and non-legal audiences.
Strong business judgment and ability to align legal guidance with company objectives.
Ability to assess risk, propose practical solutions, and support business growth while protecting the company.
Experience working cross-functionally with Sales, Deals Operations, Finance, Product, Security, Privacy, Services, and Legal teams.
Ability to manage a high-volume contracting workflow and competing priorities in a fast-paced environment.
Experience with contract lifecycle management systems, such as Salesforce, Apttus, or Conga, and electronic signature tools, such as Adobe Sign or DocuSign.
Proficiency with Microsoft Word, Excel, and PowerPoint.
Strong analytical skills, including the ability to identify contracting trends, translate complex information into actionable guidance, and support improvements to legal workflows.
Ability to work independently, take initiative, and adapt to changing priorities.
Experience supporting enterprise software or SaaS transactions preferred.

Responsibilities

Draft, review, and negotiate customer-facing commercial agreements, including SaaS agreements, order forms, data protection agreements, AI addenda, service level agreements, and related amendments.
Review proposed contract modifications from customers and prospects, working directly with Sales, Deals Operations, and internal stakeholders to secure necessary approvals.
Provide practical legal guidance to cross-functional teams on contract positions, common edits, non-standard terms, policies, and contract-related questions.
Participate in calls with customers, prospects, and internal stakeholders to support negotiation and resolution of contract issues.
Advise on privacy, data protection, AI, security, compliance, and other legal issues arising in customer-facing commercial transactions.
Manage a high-volume contracting queue while maintaining quality, meeting business timelines, and prioritizing matters based on risk, urgency, and business impact.
Support improvements to contract templates, playbooks, fallback positions, internal guidance, and workflow processes to increase consistency, efficiency, and scalability.
Help implement legal efficiencies through the negotiation cycle and support continuous improvement of contract management systems and related operational processes.
Build and maintain effective collaboration with internal business groups, including Sales, Deals Operations, Finance, Product, Security, Privacy, and other Legal teams.
Apply sound legal and business judgment to identify issues, assess risk, propose practical solutions, and escalate matters when appropriate.
Execute assigned projects based on the evolving needs of the business and the Legal department.
Share knowledge and guidance with internal stakeholders on contract standards, negotiation strategy, and risk positions.