Legal & Claims Senior Manager, Professional Services Group

Aon Corporation•New York, NY

3h•Hybrid

About The Position

We are seeking a Legal & Claims Senior Manager to join our Professional Services Practice (PSP). PSP serves many of the world’s leading law firms, accounting firms and consulting firms, helping them design and place Professional Liability, Cyber Liability, Employment Practices Liability, Management Liability (D&O), Fiduciary, and Property and Casualty (P&C) coverages. This is a hybrid role working from our New York, NY office 2 to 3 days a week. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

Requirements

15+ years of progressively responsible experience in professional and financial lines insurance with significant emphasis on complex claims and coverage, including: Lawyers professional liability / legal malpractice (E&O) and/or other professional services E&O; and One or more of: accountants E&O, management consultants E&O, cyber, EPL, D&O/management liability; experience with Property & Casualty programs is strongly preferred but not required.
Proven track record as the primary or lead advocate on complex, high‑value or multijurisdictional claims, including coverage disputes and mediations/arbitrations.
Deep legal and insurance coverage expertise, including drafting and negotiating policy wordings and endorsements.
Demonstrated ability to operate with a high degree of independence and judgment, making strategic recommendations directly to senior client leadership and Aon executives.
Experience leading or significantly influencing practice‑level initiatives (e.g., standards, templates, data/analytics programs or product development).
Advanced proficiency with Microsoft Excel and other Microsoft Office applications; experience with claim systems and analytics tools and comfort working with complex datasets and dashboards.
Strong communication and relationship‑building skills, with established senior‑level relationships in key insurance markets.
JD or equivalent graduate degree required (bar admission preferred).

Responsibilities

Act as senior advocate and strategic advisor on high‑severity, high‑profile and contested matters for PSP clients, with a primary focus on lawyers, accountants, management consultants E&O, cyber, EPL, D&O and select Property & Casualty programs.
Independently develop and execute claim and negotiation strategies, including escalation and resolution plans with insurers and reinsurers.
Represent Aon and clients in senior‑level negotiations with carriers, defense counsel and other key stakeholders, including on significant collection and recovery matters.
Lead PSP’s claims advocacy framework, standards and best practices, including policy wording, endorsements and claim‑related templates informed by evolving case law and regulation.
Advise on legal and regulatory developments impacting E&O, cyber, EPL, D&O and related Property & Casualty claims, translating them into practical guidance for clients and colleagues.
Provide strategic oversight of claim data collection, governance and analytics, partnering with central analytics and operations teams to develop dashboards, trend reports and insights.
Serve as senior sponsor and expert user of Aon Claims Copilot and related tools, championing technology adoption and new features.
Act as a senior leader within PSP, partnering with Practice Leaders and product leaders on client strategies and go‑to‑market plans, supporting major new business and retention efforts, and mentoring VP‑level and junior colleagues.
Oversee internal compliance requirements including file audits, client fee agreements, and non-disclosure agreements.