Legal Case Manager

Apex Staffing•Memphis, TN

4d•Onsite

About The Position

Premier personal injury firm hiring a Legal Case Manager to manage case files from opening to settlement! This person will be responsible for responding to inquiries from external customers, internal team members and attorneys as well as making calls and reviewing documentation for important information using the company's internal database.

Requirements

High School Diploma
At least three years of administrative experience - preferably in the legal field
Proficient with computers, email and Google Drive
Must have the ability to work with patience and courtesy in customer relations
Excellent verbal and written communication skills
Quick thinker with the ability to multi-task
Detail oriented with the ability to easily track documentation

Nice To Haves

Bilingual a huge plus!

Responsibilities

Provide preliminary legal and administrative support to attorneys and staff
Prepare and assist in legal documents
Handle on average 80 out bound and inbound calls
Outbound dialing will consist of follow up to customers' accounts, account verification, completion of necessary paperwork and detailed research
Inbound calls will mostly consist of answering questions from customers related to their transfer
Speak with customers and vendors on the phone while entering in notes
Oversee a list of clients to contact daily regarding the documentation that needs to be completed
Process documents, emails and any messages that require immediate attention
Various other duties as assigned