Legal Assistant

CASA•Hyattsville, MD

About The Position

The Legal Assistant provides general, case, and project support to members of We Are CASA’s Legal Department. The role’s key functions include data entry, verification and analysis; program report generation; intake scheduling; and volunteer and partner coordination. The Legal Assistant may also perform other tasks and special projects as assigned. The position supports a legal program guided by the principles that justice is the goal and law is a means, and that lasting solutions can involve collaboration with immigrant leaders, organizers, staff, and community organizations. The employee also supports We Are CASA’s membership program, community outreach and education, referrals, and organizational campaigns. The role is shared between We Are CASA and its related nonprofit, CASA in Action, with no effect on salary or benefits. This is a union-represented position. Employees offered and accepting the position will be invited to join the union; bargaining-unit positions require membership or agency-fee-payer status.

Requirements

Bachelor’s degree or at least two years of experience performing related work.
Excellent computer skills, including Microsoft Word, Excel, and other databases, and willingness to learn additional computer programs.
Bilingual English and Spanish proficiency, both written and spoken.
Excellent written and spoken communication skills.
Excellent customer service skills and ability to handle changing situations and walk-in and phone requests.
Ability to learn quickly and prioritize tasks in stressful situations.
Ability to work independently and as part of a team.
Experience providing legal services to immigrant or working-class communities.

Nice To Haves

Familiarity with Salesforce and Google Workspace.
French language skills.

Responsibilities

Enter, verify, and analyze data relevant to Legal Department operations.
Compile and report statistics and narrative explanations concerning clients, cases, activities, and results.
Work with the IT department and other relevant departments to streamline data entry and reporting.
Identify and cultivate relationships with agencies and partners that can help address members’ needs.
Develop partner networks and coordination systems, and serve as a liaison between We Are CASA and relevant partners.
Coordinate with Legal Department staff to identify opportunities for partner engagement.
Interact professionally and effectively with partners; schedule, coordinate, and assign partners to appropriate opportunities.
Work with Legal Department leadership to draft, maintain, and publish partner guidelines, best practices, and training manuals.
Schedule and conduct initial client intake and case assessments, and follow up with clients as needed.
Lead community outreach and education sessions, including Know Your Rights sessions.
Maintain documentation of client contact and services provided.
Help create referral guides, update online guides, and publish community education materials.
Provide administrative support, including ordering office supplies, managing case files, accounting, and publicizing legal services.
Support organizational power-building activities, including referring clients to the community organizing department and collaborating with other departments on organizational objectives and campaigns.
Address problems raised by members and others identified by the organization as high-priority or urgent.
Provide high-quality service and responses to members, partners, vendors, visitors, callers, and other contacts.
Support the development and expansion of the membership program and services.
Maintain a positive attitude and perform other position-related duties assigned by the supervisor.

Benefits

Paid annual leave starting at three weeks per year, accrued proportionally per pay period.
Two weeks of paid sick leave.
Three days of paid personal leave.
Additional compensatory leave for exempt employees.
Sixteen paid holidays per calendar year.
Health, dental, and vision insurance, with employer-paid premiums at stated rates for employees and eligible family coverage.
Basic life and AD&D insurance.
Long- and short-term disability insurance.
Professional development reimbursement of up to $3,000 for eligible work-related courses of study.
Employee Assistance Program.
Voluntary FSA, including dependent care.
401(k) retirement plan with a 2% employer discretionary match.
Voluntary supplemental health insurance.
Mileage reimbursement for positions required to drive for work.
Cell phone stipend for positions required to use a personal cellphone for work.