Legal Assistant- Personal Injury (On-site)

Farah & Farah•Jacksonville, FL

5h•Onsite

About The Position

The Pre-Suit Legal Assistant is an essential member of the Pre-Litigation team, providing critical support to case managers and attorneys in managing personal injury cases from intake through demand and resolution. This role requires a high level of organization, attention to detail, and excellent communication skills to ensure efficient case handling and a positive client experience.

Requirements

High school diploma or equivalent
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Excellent organizational, time management, and communication skills.
Ability to multitask and prioritize in a fast-paced environment.
Strong attention to detail and accuracy.
Professional demeanor and positive attitude.

Nice To Haves

associate or bachelor's degree in a related field preferred.
Experience as a legal assistant or in a similar role, preferably in personal injury law is preferred.
Bilingual (Spanish) is a plus.

Responsibilities

Assist case managers and attorneys in gathering and organizing case-related documents, including medical records, police reports, and witness statements.
Maintain accurate and up-to-date case files, both physical and electronic.
Prepare correspondence, pleadings, and other legal documents as directed by case managers and attorneys.
Track deadlines and ensure timely completion of tasks.
Communicate with clients to provide updates and gather necessary documentation to include phone calls, emails, and in person meetings.
Answer client inquiries and provide updates on case status.
Schedule appointments and coordinate communication between clients and case managers/attorneys.
Maintain a positive and empathetic rapport with clients.
Request, review, and summarize medical records and bills.
Coordinate with medical providers to obtain additional information or clarification as needed.
Track medical treatment progress and update case managers/attorneys on any changes.
Facilitate the meeting of deadlines by managing multiple schedules and providing timely reminders.
Attend onsite meetings with clients, case managers, or attorney.
Open new case files and input data into case management software.
Managing onsite files
Maintain calendars, scheduling and coordinating meetings.
Handle incoming and outgoing mail, deliveries, and faxes.
Answer phone calls, take messages, and redirect calls as appropriate.
Maintain and update contact information databases.
Handle communication with clients, field associates, and vendors by phone, email, and onsite.
Ensure compliance with all company policies, procedures, and expectations.
Type and file legal documents and correspondence.
Provide general administrative support to the pre-litigation team.