Legal Assistant

ERIE NEIGHBORHOOD HOUSE•Chicago, IL

1d•$19 - $20•Hybrid

About The Position

Erie Neighborhood House (ENH), a social service agency serving the Chicago metropolitan area and dedicated to promoting a just and inclusive society, is seeking a full-time Legal Assistant (Monday – Friday 8:30am – 4:30pm). Reporting to the Immigration Program Manager, the Legal Assistant will be housed out of Erie House’s 1634 W Van Buren St office and their basic function is to provide administrative support within Erie Neighborhood House’s Legal Services Department. In return to your commitment to Erie House and its mission to the community, you will enjoy excellent professional development opportunities, opportunity for growth, and have direct impact in building powerful communities. Be a part of one of the oldest and most respected Settlement House in the Chicago Land Area.

Requirements

Written and oral fluency in English/Spanish required
1-2 years administrative experience required
Excellent organizational skills and detail-oriented
Ability to maintain confidentiality and comply with legal ethical and professional rules of conduct
Excellent interpersonal, communication, and customer service skills
Basic knowledge of Microsoft Office Suite
Access to reliable transportation and ability to work in the office
Travel will be expected between various sites within Chicago city limits
MUST BE A MEMBER OF AFSCME OR JOIN AFTER 30 DAYS

Nice To Haves

High school degree or equivalent preferred
Experience with legal immigration services preferred
Experience with data management software preferred

Responsibilities

Perform receptionist duties including answering phones and fielding client questions, taking and delivering messages, directing calls to appropriate personnel, and assisting members of the public
Greet and direct clients in a courteous and professional manner
Attend to clients dropping off or picking up documents
Process mail daily, including uploading notices to data system and filing mail in office
Maintain the organization and management of client files, documents, and payments in the office
Prepare and mail applications to USCIS and other government agencies on a weekly basis
Promptly and accurately enter and update data in online legal database of client information
Assist in administrative duties including making copies, filing records, preparing mailings, and translating documents
Assist in office organization and managing inventory
Assist in preparing monthly data reports
Attend to clients’ questions regarding case status or program services via phone, email, or in-person
Organize and manage client phone calls to schedule and confirm legal consultations and appointments on a weekly basis and send appointment reminders
Perform weekly client intake for office consultations, including gathering and entering data, creating files, and receiving payments from applicants
Follow up on pending case work and maintain communication with clients via phone, email, or mail regarding missing information and/or documentation necessary for submission of application
Collect fees from applicants
Assist in case management by working with clients to receive resources and referrals
Manage and update referral networks through online data systems
Assist with client registration and intake during in-person workshops
Participate in staff trainings and meetings as required
Other duties as requested

Benefits

Compensation of $19.23-$20.19 / hour based on experience
Work / life integration
Generous paid time off
12 accrued sick days per year
3 personal days
Paid birthday off
8 paid holidays, including Juneteenth
Paid week off between Christmas Eve and New Year’s Day
Vacation Year 1 = 8 days
Vacation Year 2 = 13 days
Vacation Year 3 + = 20 days
Access to alternative and flexible work schedules and personal leave, where possible
Two-weeks fully paid Parental Leave, for eligible employees
Time off for school conferences and activities as well as bereavement leave
Employer-sponsored learning and development programs
Paid day off annually for personal professional development
Tuition Assistance & Debt Relief Program, as budget allows
Employer-sponsored health, dental, and vision insurance
Employer-paid life insurance
Voluntary life and AD&D and short and long-term disability
Flexible Spending Accounts for medical, vision and dependent care
403b with employer match
Employee Assistance Program