Legal Assistant I

AmTrust Financial Services•Cleveland, OH

2d•Hybrid

About The Position

This role is responsible for managing bankruptcy-related intake, supporting policy administration, and ensuring compliance with regulatory and internal requirements. The ideal candidate will work closely with Underwriting, Claims, and Collections teams to protect company interests while maintaining accurate policy handling during bankruptcy proceedings.

Requirements

Two to four years of previous law firm or in-house legal department experience
Proficiency in Microsoft Office and internal insurance systems
Must be reliable, detail oriented, highly organized, and able to multi-task and prioritize in a fast-paced environment
Must be able to work both independently with minimal supervision and as part of a team

Nice To Haves

Experience in insurance operations, policy administration, or accounts receivable preferred
Knowledge of bankruptcy processes as they relate to insurance policies is a plus
Strong attention to detail and ability to manage multiple priorities
Excellent communication and organizational skills
BA or BS preferred, but not required

Responsibilities

Review and process incoming bankruptcy notices and new matters
Handle, sort, and distribute physical mail related to insured accounts
Ensure timely and accurate intake of bankruptcy filings impacting policies
Establish and organize new case files, including electronic folders and subfolders
Maintain and update internal tracking systems for bankruptcy cases
Identify and document all affected insurance policies
Notify various internal teams of bankruptcy filings
Collaborate with internal stakeholders to ensure proper handling of impacted policies
Maintain accurate and organized records of all correspondence, including email documentation
Place impacted policies on “Do Not Cancel” status in accordance with bankruptcy regulations
Coordinate suspension of collection activities on affected accounts
Perform data entry and updates within internal systems
Assist with document production, reports and formal correspondence
Prepare case memoranda summarizing bankruptcy matters and policy impact
Ensure all activities comply with insurance regulations and company policies
Maintain confidentiality and accuracy when handling sensitive policyholder information