Legal Aid Line Attorney
About The Position
Legal Aid of NorthWest Texas (LANWT) is a non-profit public interest law firm that provides high-quality, free civil legal services to low‑income individuals and families in 114 counties across North and West Texas. Our mission is to ensure equal access to justice and improve the lives of low-income communities by providing high-quality legal representation, strategic litigation, valuable legal advice and meaningful collaborations, outreach, and community education. Legal Aid of NorthWest Texas (LANWT) seeks a dynamic, self-starting attorney who has demonstrated commitment to public interest law to fill part-time contract attorney position on our legal aid telephone hotline. The Legal Aid Line (LAL) attorney position is a part-time contract position for an attorney with knowledge across a variety of substantive areas of civil litigation and administrative matters including, but not limited to, housing, foreclosure prevention, family, landlord-tenant, consumer, probate, special education, public benefits and bankruptcy. The LAL attorney is responsible for conducting telephone intake, providing general advice and brief services and referral resources. The LAL attorney must reside in the State of Texas.
Requirements
- Licensed to practice law in Texas.
- Must maintain residency in the State of Texas for duration of employment.
- Excellent technology and computer skills required.
- Ability to work independently and exercise good judgment while maintaining client confidentiality, integrity, and discretion in the performance of all duties.
- Excellent attendance record.
Nice To Haves
- Prior legal services, public interest, or volunteer experience serving low-income individuals is preferred.
- Previously use of Microsoft Office products preferred.
- Fluent in Spanish – both verbal and written is preferred.
Responsibilities
- Answer incoming calls in a professional and considerate manner.
- Monitor the online intake portal and take appropriate action on the applications received thought the portal by integrating applications into the electronic case management system.
- Conduct telephone intake by answering and returning applicant and client calls, conduct initial client screening and eligibility determination, including distinguishing emergency legal matters from non-emergency legal matters, fact gathering, follow-up investigation and case assignment.
- Create a written summary of the applicant’s legal matter and advice, information, guidance or brief service provided.
- Maintain knowledge of social service agencies and websites that can assist applicants and make appropriate referrals.
- Develop and maintain knowledge of the pertinent areas of the law.
- Participating in in-house training programs and staff meetings and activities.
- Maintain a high degree of confidentiality and professionalism regarding client matters.
- Maintain professionalism toward clients, visitors and other employees.
- Adhere to program policies and procedures, including internal policies, as may be established.
- Conduct telephone intake, providing general advice and brief services and referral resources.
- Summarize the client’s legal issues in a clear, concise manner.
- Issue spot for other legal issues the client may have.
- Ensure the data entered into the electronic case management system is accurate and thoroughly details the client’s case information as well as the service provided.
- Responsible for any other duties assigned by the supervising attorney, branch manager, Deputy Director or Chief Executive Officer.
Benefits
- Current entry-level rate of pay for an attorney is $35.00 per hour.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
