Legal Administrative Assistant-Senior Advocacy Unit

BAY AREA LEGAL SERVICES INC•Tampa, FL
•Hybrid

About The Position

Bay Area Legal Services is seeking a full-time Legal Administrative Assistant for its Senior Advocacy Unit. The position supports attorneys and staff providing legal services to low-income clients. Duties include tracking and compiling case information; entering information into the Legal Server case-management system; preparing and proofreading documents from attorney drafts; scheduling meetings; handling client calls, faxes, and correspondence; assisting clients with applications for eligibility review; and preparing grant reports and supporting data. The role also supports case opening, ongoing case management, and case closure; processes referrals and conflict checks; retrieves online court records; tracks mail, deadlines, court dates, and client requirements; assists with interpreters and translators; drafts simple pleadings, notarizes documents, and e-files pleadings. Additional duties include administrative and file maintenance, grant reporting support, and arranging community outreach events in Pasco County. The home office is in Tampa, Florida, with a hybrid schedule of three days in the office and two days remote.

Requirements

  • High school diploma or equivalent certificate of completion (GED).
  • Three years of administrative assistant experience, including at least one year in a Legal Administrative Assistant or Legal Administrative Support position.
  • Intermediate proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
  • Excellent written and verbal communication skills; detailed and deadline oriented.
  • Ability to interview clients to determine essential facts and issues regarding the nature and severity of their legal problems.
  • Ability to work responsibly and independently, contribute as a team member, and organize case-management information, files, and data.
  • Ability and willingness to work closely with staff on clients' legal problems and to accept supervision and instruction.
  • Compassionate understanding of the social, economic, and legal issues faced by low-income individuals with limited access to services.
  • Ability to relate effectively to diverse groups and individuals.

Nice To Haves

  • Bilingual in English and Spanish.
  • Experience with a nonprofit organization.
  • Demonstrated success working as an effective team member.

Responsibilities

  • Organize and open case files, maintain them in compliance with grant requirements, and document case activities in Legal Server.
  • Interview applicants for legal assistance and establish preliminary eligibility.
  • Receive and process referrals, perform conflict checks, search and download online court records, and forward relevant information to attorneys.
  • Log incoming mail and track deadlines, court dates, client classes, disclosures, and updated financial affidavits.
  • Assist with scheduling translators and interpreters and prepare payment for them as necessary.
  • Draft simple pleadings, notarize documents, and e-file pleadings.
  • Assist with correspondence and phone calls, and prepare and proofread documents for submission.
  • Prepare closing letters and client evaluation or satisfaction surveys, complete closing checklists, and close briefs and files in the case-management system.
  • Complete or review LSC compliance checklists and confirm that Team Leader sign-off is complete before closing cases.
  • Track case results and gather and supply information for grant reporting, including LSC, VOCA, SAFENET, and LHK reporting.
  • Perform administrative support duties such as copying, distributing and preparing mail, maintaining hard-copy files, and handling phones and faxes.
  • Arrange community outreach events to educate underserved communities in Pasco County about available services.
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