Legal Account Resolution Specialist - Commercial
About The Position
Weltman is seeking to hire a Legal Account Resolution Specialist for their Commercial Collections group. This position will work within a professional law office setting and is responsible for collecting outstanding commercial debts in the legal and post-judgment recovery stages. The specialist will locate and contact businesses and/or personal guarantors to secure payment of outstanding debts in accordance with applicable regulatory policies, Weltman guidelines, and client standards. Preparation of files for additional legal action is also an important responsibility of this role. The ideal candidate is goal-oriented, self-motivated, and possesses excellent problem-solving and technical skills.
Requirements
- High school diploma or general education degree (GED).
- 1-3 years relevant business experience or an equivalent combination of education, training and experience.
- Commercial collection (B2B) experience preferred.
- Goal driven to achieve top performance on monthly revenue goals.
- Accurate typing and data entry skills.
- Knowledge of basic computer operation, including internet research.
- Basic knowledge of Excel.
- Maintains composure in difficult situations.
- Communicates effectively verbally and in writing.
- Must pass background check and drug screen.
Nice To Haves
- Bilingual preferred, but not required.
Responsibilities
- Requests and/or mails form letters to businesses and/or personal guarantors to notify and encourage payment of delinquent commercial accounts.
- Confers with businesses and/or personal guarantors by telephone in an attempt to determine the reason for overdue payment and make an attempt for payment resolution.
- Calculates payment arrangements and negotiates settlements which may require supervisor/client approval.
- Documents information about the financial status of the business and/or personal guarantors, status of collection efforts, and performs data entry to update notes within the firm’s computer system.
- Contacts businesses, personal guarantors, and attorneys to provide status updates and request/supply additional information and documentation.
- Contact with courts.
- Obtains information to handle payments by phone.
- Conducts searches utilizing various skip vendor tools as well as internet and public record sources to locate business and/or personal guarantor assets as well as identify additional addresses, when applicable.
- Makes decisions for next activity on the file and monitors for any required documents.
- Ensures all available options are utilized to achieve payment of debt.
- Handles files in accordance with Weltman and client standards.
- Maintains a high level of professionalism in all interactions.
- Completes all required training applicable to the assigned position.
- Additional duties as requested or required.
Benefits
- Paid Time Off (PTO) - 16 days annually
- 9 Company paid holidays
- Competitive benefits - Medical, Rx, Dental, Vision, 401(k), Parental Leave, Life and Disability Insurance and more.
- Promotional opportunities from within the firm
- Employee Perks available from Verizon, Car Dealerships, Local Movie Theaters, Theme Parks, etc.
- Earn incentives through monthly contests in a fun team environment
- Free parking
- Free onsite fitness center available to all employees
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
