Leaves Coordinator, Bureau of Human Resources and Labor Relations

City of New York • Long Island City, NY

5d • Hybrid

About The Position

The Bureau of Human Resources and Labor Relations is seeking a detailed, customer service-oriented individual with exceptional written and verbal communication skills to function as their Leaves Coordinator. This role will oversee all aspects of leaves within the agency, including Family Medical Leave Act (FMLA), Paid Parental Leave (PPL), and Paid Family Leave (PFL). The coordinator will calculate leave eligibility, types, commencement, and balances, and prepare letters for approval. They will also provide employees with guidance on all forms of leaves of absence, coordinate with a third-party insurance carrier for PFL requests, update computerized leave reports, and follow up on expired leaves. Additionally, the role involves assisting with other tasks related to Leave of Absence data preparation and analysis, as well as supporting work assignments within Leaves and Benefits, including Workers Compensation and Verification.

Requirements

• A baccalaureate degree from an accredited college and two years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
• An associate degree or 60 semester credits from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or
• A four-year high school diploma or its educational equivalent approved by a state’s department of education or a recognized accrediting organization and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above; or
• Education and/or experience equivalent to "1", "2", or "3" above.
• All candidates must possess the one year of administrative or supervisory experience as described in "1" above.
• Exceptional written and verbal communication skills.

Nice To Haves

• Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3 years.

Responsibilities

• Oversee all aspects of leaves within the agency including Family Medical Leave Act (FMLA), Paid Parental Leave (PPL), and Paid Family Leave (PFL).
• Calculate all leaves to determine eligibility, leave type, commencement of leave, and leave balances.
• Prepare letters for Director's review/signature for all approved leave.
• Provide employees with guidance on all forms of leave of absences including answering questions via phone, e-mail, and in person.
• Coordinate and work with a third-party insurance carrier for City of NY Paid Family Leave (PFL) requests with a timely notification schedule.
• Update computerized leave reports.
• Assist with follow-up on all expired leave of absence within the Designated Human Resources Liaisons (DHRL) and leave liaisons within the Agency.
• Assist with other tasks related to Leave of Absence data preparation and data analysis based on Program's needs.
• Assist with work assignments within the Leaves and Benefits which include but is not limited to Workers Compensation, Verification, Benefits and etc.

Benefits

• Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance.
• Premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
• Additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
• A public sector defined benefit pension plan with steady monthly payments in retirement.
• A tax-deferred savings program.
• A robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
• Job Security

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree