Leave & Workers Compensation Specialist

Vestas • Windsor, CO

1d • $105,000 - $120,000 • Hybrid

About The Position

The Leave and Workers Compensation Specialist serves as a strategic partner to the business and a subject-matter resource for leave of absence, workplace accommodations, and workers compensation. The role independently manages complex cases and escalations, provides consultative guidance to leaders and P&C stakeholders, and holds third-party administrators and vendors accountable for service, compliance, employee experience, and operational outcomes. The Specialist also identifies trends, improves processes, and supports consistent application of policies across the organization.

Requirements

• Bachelor degree in Human Resources, Business, Risk Management, or a related field preferred; an equivalent combination of education and relevant experience may be considered.
• Five or more years of progressively responsible experience in leave administration, workplace accommodations, workers compensation, employee benefits, HR operations, or a related discipline, including experience independently managing complex cases.
• Experience supporting a multi-location organization; manufacturing or other operational environments preferred.
• Demonstrated experience managing vendor relationships, performance issues, and service escalations.
• Working knowledge of leave, accommodation, workers compensation, and paid-leave requirements, with the ability to recognize when legal or specialized guidance is needed.
• Experience working with insurance carriers, TPAs, medical providers, attorneys, payroll teams, and business leaders.
• Strong consultation, stakeholder management, problem-solving, negotiation, analytical, and written and verbal communication skills.
• Demonstrated ability to lead through influence, handle confidential information, and remain composed in sensitive situations.
• Advanced proficiency in Microsoft Excel, Word, PowerPoint, Outlook, and Teams; experience using case management or vendor platforms preferred.
• Bilingual English and Spanish skills are a plus.
• Relevant professional certification is preferred.

Nice To Haves

• Bilingual English and Spanish skills are a plus.
• Relevant professional certification is preferred.

Responsibilities

• Act as a strategic partner to business leaders, P&C stakeholders, Payroll, HSE, Risk, Legal, and site leadership on complex leave, accommodation, and workers compensation matters.
• Own and resolve escalated, sensitive, high-risk, or near-termination cases, ensuring timely stakeholder alignment, clear documentation, and appropriate referral to HRBP, Legal, or other experts.
• Provide consultative guidance on policy interpretation, case strategy, return-to-work planning, operational risk, and employee experience.
• Identify recurring issues and emerging trends; recommend practical policy, process, technology, training, and service improvements.
• Support business planning by translating leave and workers compensation data into insights, risks, and recommended actions.
• Independently manage complex leave cases throughout the claim lifecycle and serve as a point of escalation for employees, managers, P&C stakeholders, and the third-party administrator.
• Lead the interactive accommodation process with employees, managers, P&C, the TPA, and other stakeholders; document options, decisions, and follow-up actions.
• Manage inquiries from state paid-leave programs and monitor coordination between statutory, company, and vendor-administered benefits.
• Oversee shared leave inboxes, case queues, reports, knowledge content, and service standards to ensure timely and consistent responses.
• Lead the pre-claim and claim intake process promptly, coordinating initial facts, wage information, medical documentation, and required reporting.
• Manage complex or litigated claims in partnership with the employee, manager, TPA, medical providers, Risk, HSE, attorneys, and other stakeholders.
• Develop claim strategies focused on appropriate care, safe return to work, cost stewardship, compliance, and timely resolution.
• Coordinate claim closure activities, including fitness-for-duty, transitional work, settlements, hearings, reimbursements, and documentation.
• Partner with the Risk Manager regarding reserves and settlement authority; review claim developments and challenge assumptions when appropriate.
• Analyze claim trends, root causes, cycle times, costs, and outcomes; partner with HSE and business leaders on prevention and corrective actions.
• Conduct periodic file reviews and audits to verify documentation quality, regulatory compliance, financial accuracy, and vendor performance.
• Serve as the primary operational relationship lead for leave and workers compensation TPAs and related vendors.
• Establish and monitor service expectations, performance measures, issue logs, escalation paths, and corrective action plans.
• Lead recurring vendor reviews, evaluate service quality and case outcomes, and ensure commitments are completed on time.
• Review reports, invoices, fees, and contractual deliverables for accuracy and alignment with agreed services; escalate material concerns.
• Partner with Procurement, Legal, Benefits, Risk, and P&C leadership on vendor selection, implementation, renewal, and contract or service discussions.
• Coordinate vendor communications, system or process changes, testing, and stakeholder readiness activities.
• Monitor applicable federal, state, and local requirements and vendor updates; assess operational impact and coordinate timely process or communication changes.
• Partner with stakeholders to drive consistent policy application, documentation, controls, and recordkeeping across locations.
• Develop and maintain procedures, job aids, templates, knowledge articles, escalation protocols, and audit documentation.
• Design and facilitate training for supervisors, employees, and P&C stakeholders using media appropriate to the audience and subject.
• Lead or contribute to projects, implementations, annual benefit activities, webinars, and cross-functional initiatives.
• Provide coaching and technical guidance to team members; share expertise and promote consistent case management practices.
• Perform other duties as assigned.
• Deliver a high level of service with empathy, discretion, sound judgment, and a solutions-oriented approach.
• Independently prioritize high-volume, time-sensitive work while maintaining accurate and complete documentation.
• Communicate complex or technical information clearly to audiences with varying levels of knowledge.
• Influence outcomes across functions without direct authority and navigate competing business and employee needs.
• Use data, reports, and case information to identify risk, draw conclusions, and recommend action.
• Use Microsoft Office applications, internal databases, external software, and TPA systems effectively.
• Manage shared Outlook inboxes and case queues according to established controls and service expectations.
• Travel up to 10 percent based on business needs and budget.
• Maintain regular and reliable attendance.

Benefits

• The company offers a competitive salary range of $105,000-$120,000 annually, with final compensation based on experience, qualifications, and other job-related factors.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior