Leave Specialist

UPMC

1d•Remote

About The Position

The Leave Specialist provides administrative and transactional support services for employees' leave of absence requests. Services include advising employees and manager on all leave of absence policies and processes (i.e. FMLA, Military, Jury, Bereavement, Company-specific leaves, etc.), support for HR Professionals, Payroll/HRIS updates, employee and manager communications and case tracking. In addition to English speaking, this department needs bilingual Spanish Leave professionals. If you or someone you know is bi-lingual and has experience in Absence Management, apply today! This position is work-from-home anywhere in the Continental US. Despite the pay range listed, the current budget for this position is $25.40 - $27/hr. In the event that there is high volume of applications received, we will only be able to consider the first 100 applications.

Requirements

Bachelors degree and 1 year of leave of absence processing or Human Resources experience, OR High School and 3 years of leave of absence processing or Human Resources experience.
Minimum of 1 year of Absence processing required.
Ability to use and navigate web based software programs and Microsoft Office products [Outlook, Word, Excel etc].
Ability to communicate effectively both verbally and in writing.
Knowledge of client leave policies, federal and state leave laws pertaining to leave of absence.

Nice To Haves

Bilingual Spanish speaking ability
Experience in Absence Management

Responsibilities

Advises employees, employee's family members, managers and HR Professionals on leave policies and processes.
Track employee absences as reported via web, fax, phone and e-mail.
Responsible for resolving issues by interacting with employee's manager, Human Resources, payroll or disability specialists.
Coordinates the leave process; verifies eligibility, determines leave approval, calculates leave length, coordinates the applicable client leaves including integration with state leave laws, monitors maximum duration of leave allowed under federal/state and/or client policy, and supports the return-to-work process.
Supports in-bound and outbound employee leave related calls.
Apply concepts and rules as mandated by guidelines for FMLA and other federally or state mandated or company specific leaves in coordination with customer policy.
Throughout the duration of the leave, specialist is responsible for all communications with the employee, the employee's manager, Human Resources and all integrated partners e.g. disability specialist to coordinate concurrent short-term disability benefits.
Utilizes HR information system [Peoplesoft], payroll system [Kronos] and web-based vendor software as needed to input and update leave data and generate reports.
Assists in the identification of recommendations to positively impact the efficiency and quality of service delivery.