Leave Specialist II

Cozen O'Connor•Philadelphia, PA

1d•$85,000 - $105,000•Remote

About The Position

ConnectBridge, an ancillary business of Cozen O’Connor is seeking a Leave Specialist II. This is a remote role based in the contiguous United States. The Leave Specialist II is responsible for administering the leave policies and procedures, including the Family and Medical Leave Act (FMLA), the Americans with Disabilities Act (ADA), and state and local leave laws. The Leave Specialist II is a hybrid role that will also provide support to employees and managers regarding leave-related issues and serve as backup support for the Data Leave Specialist by reviewing and analyzing leave-related reports, troubleshooting workflow issues, and assisting with technical onboarding activities for new clients.

Requirements

5+ years of experience in leave administration.
Strong knowledge of the FMLA, the ADA, and state and local leave laws.
Sound decision making capabilities and critical thinking skills.
Excellent customer service skills.
Strong written and verbal communication skills.
Ability to work independently and as part of a team.
Ability to handle sensitive information with discretion.
Strong knowledge and application of Excel.

Nice To Haves

Bachelor's degree in human resources, business administration, or a related field

Responsibilities

Administer leave policies and procedures, including the FMLA, the ADA, the PWFA and state and local leave laws.
Process leave requests and documentation timely.
Gather and analyze information to determine employee eligibility for leave.
Approve or deny leave requests, using sound, inclusive reasoning and judgment.
Communicate with employees and managers regarding leave-related issues.
Provide training to employees and managers on leave policies and procedures.
Maintain leave records and reports.
Stay up-to-date on changes to leave laws and regulations.
Performs additional duties assigned to support departmental and organizational objectives.
Configure leave administration systems based on client requirements.
Validate leave plans, absence codes, eligibility rules, workflows, and notifications.
Perform system testing and user acceptance testing (UAT).
Troubleshoot configuration issues and work with technical teams to resolve defects.
Ensure accurate data integration and file transmissions between systems.
Support client implementations through process testing, system validation, and issue resolution, including coordination with internal teams and external vendors as needed.