Leave Partner (~6 month contract)

IGS Energy • Ohio Remote, OH

1d • $73,870 - $118,190

About The Position

The Leave Partner (Contractor) supports leave programs in a high-energy, high-touch environment, administering day-to-day leave cases for US and Canadian employees from the initial request through return to work. The role requires adaptability while maintaining accuracy and focus, and a commitment to integrity and exceptional employee experiences.

The position handles US and Canadian leave administration, supports employees and managers with leave questions, coordinates with external providers, monitors claims, maintains HRIS records, and prepares routine reports. The contract is anticipated to last 6+ months.

Requirements

• Bachelor’s degree or equivalent work experience.
• At least 3 years of leave administration experience in a high-volume environment.
• Experience administering Canadian leaves, including knowledge of provincial leave requirements.
• Experience working with external benefit providers.
• Working knowledge of US leave laws, including FMLA, ADA, and state leave laws.
• Sensitivity, professionalism, and discretion in handling confidential information.
• Ability to communicate effectively, build trust, and establish credibility.
• Excellent verbal and written communication skills.
• Critical thinking, attention to detail, and problem-solving skills.
• Proficiency with an HRIS and leave management system.
• Applicants must be authorized to work in the US on a full-time basis; current or future sponsorship is not available.

Responsibilities

• Administer US leave cases, including FMLA, ADA accommodations, company leave, military leave, workers’ compensation, and short- and long-term disability.
• Administer Canadian leaves, including provincial and federal statutory leaves, and coordinate with Canadian benefit and disability providers as needed.
• Serve as a point of contact for employee and manager leave inquiries and escalate complex or sensitive cases to the HR Compliance leader.
• Explain leave and accommodation processes and procedures to employees and managers.
• Track leave cases and send follow-up communications from the time of request until the employee returns to work.
• Communicate with external vendors, brokers, and carriers regarding leave administration and claim status.
• Monitor open claims and flag issues that could create risk or liability.
• Enter data in the HRIS, complete supplemental documentation, and prepare routine leave reports for the business.
• Suggest process improvements based on case trends.
• Perform other duties as assigned.

Benefits

• Annual incentive plan based on company performance.
• Comprehensive medical coverage, free telehealth, dental, vision, and employer health savings account contributions.
• Headspace support and free mental healthcare visits for employees and dependents.
• Family planning assistance through Maven, paid family and caregiver leave, and fertility, adoption, and surrogacy services.
• 401(k) plan with company match and financial wellbeing tools.
• Paid time off, tuition reimbursement, paid leaves, employee hardship fund, and additional perks.

What This Job Offers

• Career Level: Mid Level