Leave of Absence Specialist
Public Storage•Frisco, TX
•Hybrid
About The Position
The successful candidate is responsible for supporting the organization’s leave of absence programs, ensuring compliance with federal, state, and local regulations, including ADA, FMLA, and related employment laws. This role also collaborates on the interactive process for reasonable accommodation and provides guidance on restrictions and accommodations. The ideal candidate will enhance operational efficiency, ensure compliance, and create a positive employee experience.
Requirements
- Bachelor’s degree in Human Resources or related field.
- Minimum 2 years of professional experience in absence management, handling disability and leave claims, return-to-work programs, and reasonable accommodations.
- Knowledge of FMLA, ADA, PWFA and other leave and accommodations-related regulations and requirements.
- Experience working with HRIS systems, preferably Workday.
- Must have strong disposition toward customer service.
- Proven aptitude for computer-based leave transaction processing.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite products, including Word, Excel, and PowerPoint.
- Strong organizational skills with the ability to manage multiple tasks and meet deadlines.
- Strong capacity to operate in a flexible, dynamic environment where creative thinking is required.
Nice To Haves
- Experience working for a third-party disability vendor (STD, FMLA, or Workers’ Compensation) and overall claim management experience preferred.
Responsibilities
- Manage end-to-end administration of leave programs, including FMLA, ADA accommodations, medical leave, and state-specific leave policies.
- Support the interactive process to evaluate and implement reasonable accommodations under ADA and related laws.
- Work with employees, managers, HR business partners, and legal counsel to assess restrictions and develop solutions that align with business operations.
- Document accommodation requests, outcomes, and ongoing case updates in accordance with legal and organizational guidelines.
- Stay current with trends and changes in federal, state, and local leave and accommodation laws, including FMLA, ADA, and state equivalents.
- Serve as a resource for guidance on the appropriate processes, requirements, and policies regarding leaves of absence and accommodations.
- Process incoming calls, emails, and system notifications regarding leave of absence and accommodations, updating employee records in the HRIS system and other tools as appropriate
- Responsible for utilizing the tools provided to maintain compliance with federal, state, local, and company specific leave policies
- Other duties as assigned
Benefits
- Public Storage teammates are expected to work in the office five days each week with the option to take up to three flexible remote days per month.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
