Leave of Absence Specialist

Strategic Consulting Services, Inc•Washington, DC

23h•$40 - $45•Remote

About The Position

Strategic Consulting Services (SCS) is seeking an experienced Leave of Absence Specialist to support a technology client’s benefits team with U.S. leave and disability administration. The specialist manages an assigned, high-volume caseload, provides clear and empathetic employee support, and partners with an internal Benefits Specialist and the broader Benefits team on case coordination, escalations, and day-to-day program operations. The role involves administering federal and multi-state leave programs, state disability and paid family leave benefits, short- and long-term disability, leave-related pay coordination, return-to-work processes, and workplace accommodations under the ADA, PWFA, and applicable state requirements. The position is remote in the U.S., is 30 hours per week, and has no expected travel. It is a contract position offering $40–$45 per hour, depending on experience and qualifications, and is eligible for additional health benefits and a company 401(k) match.

Requirements

At least two years of hands-on leave of absence, disability, or related HR program administration experience.
Working knowledge of FMLA, multi-state leave laws, state disability and paid family leave programs, STD, LTD, workers’ compensation coordination, and company-provided leaves.
Experience managing cases involving overlapping leave, disability, state benefits, workers’ compensation, accommodations, and company pay programs.
Experience managing a high-volume caseload and coordinating with third-party leave or disability administrators.
Working knowledge of ADA, PWFA, and workplace accommodation processes.
Strong critical-thinking, judgment, organization, and problem-solving skills.
Ability to clearly explain leave, disability, pay, documentation, and return-to-work requirements.
Strong attention to detail, accurate documentation, timely follow-up, and appropriate escalation.
Ability to work collaboratively, handle confidential information with discretion, and quickly learn company policies, systems, and vendor processes.

Nice To Haves

Experience administering California and other state-specific leave and benefit programs.
Experience with leave-related payroll, disability benefit coordination, and return-to-work transitions.
Experience using Workday, ServiceNow, or similar HR or case-management systems.
Proficiency with Microsoft Outlook, Word, Excel, and PowerPoint.
Bachelor’s or master’s degree.

Responsibilities

Manage assigned employee leave cases, including medical, family, parental, pregnancy-related, military, personal, disability, workers’ compensation, and company-provided leaves.
Partner with the internal Benefits Specialist to ensure consistent case coordination, employee communication, and timely follow-up.
Apply working knowledge of FMLA, multi-state leave laws, state disability and paid family leave programs, STD, LTD, workers’ compensation coordination, and company leave policies.
Review case details to determine eligibility, required documentation, pay impacts, return-to-work requirements, and next steps.
Support cases involving overlapping leave, disability, state benefits, workers’ compensation, accommodations, and company pay programs.
Guide employees through eligibility, documentation, benefit coordination, extensions, leave exhaustion, and return-to-work processes.
Coordinate with third-party administrators, HR, Payroll, Legal, managers, and internal Benefits partners to ensure timely case resolution.
Monitor case status, maintain accurate records, complete timely follow-up, and appropriately escalate complex or higher-risk matters.
Identify leave and return-to-work situations that may require accommodation review under the ADA, PWFA, or applicable state requirements.
Provide clear, professional, and empathetic support while maintaining confidentiality and assisting with reporting, audits, communications, and process documentation.