Leave of Absence Coordinator

MileOne Autogroup•Baltimore, MD

2d•$58,000 - $70,000•Onsite

About The Position

We are seeking an experienced Leave of Absence Coordinator to join our Human Resources team and oversee the administration of employee leaves across a complex, multi-state organization. This position is responsible for managing the full leave lifecycle while ensuring compliance with federal, state, and company requirements. The ideal candidate will have hands-on experience administering leaves for a large, multi-state workforce and a strong understanding of FMLA, state paid family and medical leave programs, USERRA, ADA-related leave considerations, and other applicable federal and state leave requirements. This is a highly collaborative role that partners with employees, managers, HR Business Partners, Payroll, Benefits, and other stakeholders to provide accurate, timely, compliant, and compassionate leave support.

Requirements

The successful candidate is an organized, knowledgeable, and employee-focused HR professional who can balance compliance, accuracy, and compassion when supporting employees through often sensitive and challenging circumstances. You should be comfortable working independently, managing a high volume of cases, interpreting complex leave requirements, and knowing when a situation requires additional review or escalation.
3+ years of hands-on leave of absence administration experience, preferably within a large, multi-state organization.
Demonstrated experience managing complex leaves from beginning to end.
Strong working knowledge of FMLA, USERRA, and state-specific paid family and medical leave programs.
Experience administering leave programs across multiple states with varying eligibility and documentation requirements.
Working knowledge of ADA considerations related to leave and return-to-work situations.
Experience managing intermittent and continuous FMLA, medical, parental, military, pregnancy-related, and state-specific leaves.
Strong computer skills, particularly Excel and email communication.
Strong attention to detail and ability to manage a high volume of cases and competing deadlines.
Excellent written and verbal communication skills.
Ability to handle confidential employee and medical information with discretion and professionalism.
Strong judgment and the ability to recognize situations requiring escalation or additional HR, Employee Relations, or Legal guidance.
Experience working with an HRIS and/or leave management system.

Nice To Haves

Workday experience, particularly with Absence/Time Off.
Experience working with a third-party leave administrator.
Experience partnering closely with Payroll, Benefits, Employee Relations, HR Business Partners, and Legal.
PHR, SHRM-CP, SHRM-SCP, or other relevant HR certification.

Responsibilities

Manage the full lifecycle of employee leaves of absence, from initial request through return to work.
Administer federal, state, and company leave programs, including FMLA, state paid family and medical leave, USERRA, parental leave, pregnancy-related leave, medical leave, and other applicable leave programs.
Work with HR Manager to determine employee eligibility, entitlement, and applicable leave protections based on federal, state, and company requirements.
Manage continuous and intermittent leaves, including tracking usage and remaining entitlements.
Prepare and issue required leave notices, certifications, designation notices, approval/denial communications, and return-to-work documentation.
Monitor and follow up on required documentation and certifications.
Maintain accurate and confidential employee leave records.
Coordinate with Payroll and Benefits regarding leave-related pay, deductions, benefit premiums, and other impacts.
Partner with HR Business Partners and Employee Relations on complex leave matters, including situations that may involve ADA accommodations or other employment considerations.
Provide employees with clear, compassionate guidance regarding leave eligibility, documentation, pay and benefits, and return-to-work expectations.
Provide managers and HR partners with guidance on leave processes and requirements while maintaining employee confidentiality.
Stay current on changes to federal, state, and local leave laws and assist with updating processes and policies as needed.
Support leave audits, reporting, compliance reviews, and process improvement initiatives.
Identify potential compliance concerns and appropriately escalate complex or sensitive matters.