Leave Manager

Bancroft • Moorestown, NJ

3d

About The Position

The Leave Manager is responsible for the leave of absence administration to ensure compliance, accuracy, and a positive employee experience. This role is highly employee-facing and requires frequent interaction with employees, managers, payroll, and external vendors. The Leave Manager serves as a subject matter expert for leave policies, providing guidance on eligibility and leave processes while ensuring compliance with federal and state regulations.

Requirements

• BS, Human Resources or Business Administration, or a related field (or equivalent professional experience)
• 3-6 years of direct Human Resources or Leave Administration experience
• strong proficiency with HRIS tools (such as UKG) and dedicated absence tracking platforms
• exceptional interpersonal, problem-solving, and conflict-resolution abilities to handle sensitive medical and personal data discreetly

Responsibilities

• Administer leave programs including FMLA, NJ FLA, NJ Paid Sick Leave, Workers’ Compensation, and personal leaves
• Serve as primary contact for our external vendors, internal partners, and employees
• Communicate with employees regarding leave requests, documentation, and timelines
• Track leave usage, balances, and return-to-work processes
• Coordinate with Payroll to ensure accurate timekeeping during leaves
• Initiate and monitor long-term disability claims as applicable
• Maintain communication with employees, managers, healthcare providers, and state agencies
• Ensure compliance with ACA, ERISA, HIPAA, COBRA, FMLA, ADA, and applicable state laws
• Track and apply federal, state, and local statutory changes to maintain accurate and legal company policies
• Maintain confidentiality and professionalism when handling sensitive information
• Provide responsive, compassionate, and clear customer service to employees
• Participate in audits, reporting, and process improvement initiatives
• Partner with payroll, total rewards, legal teams, and external third-party leave vendors to align data, adjustments, and benefit accruals.
• Act as a subject matter expert, resolving questions regarding leave eligibility, job protection, and return-to-work milestones.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level