Leave Manager

Georgia's Own Credit Union•Atlanta, GA

6d•Hybrid

About The Position

The Leave Manager is responsible for the end-to-end administration and oversight of all employee leave and time-off programs, ensuring compliance with federal, state, and local regulations as well as internal policies. This role serves as the subject matter expert for leave management, working closely with third-party administrators, Payroll, HR Business Partners, Legal, and Managers to ensure accurate, timely, and compassionate handling of employee leaves and absences. The Leave Manager ensures consistency, compliance, and an effective employee experience while minimizing operational and compliance risk.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent work experience.
A minimum of 5 years of progressive experience in leave management, HR operations, or employee relations preferred working in a high paced environment.
Demonstrated experience administering FMLA, disability, ADA, workers’ compensation, and state leave programs.
Experience working with third-party leave administrators (e.g. UNUM or similar vendors)
Proficiency with Workday
Proficiency using all Microsoft suite products – Word, Excel, PowerPoint, Outlook.
Strong working knowledge of federal, state, and local leave regulations.
Exceptional attention to detail and ability to manage complex, concurrent cases.
Strong judgment and discretion in handling confidential and sensitive information.
Effective communication skills, written and verbal, with the ability to explain complex policies clearly to employees and managers.
Proven ability to partner cross-functionally with Legal, Payroll, HRBPs, and external vendors.
Analytical mindset with experience reviewing data and identifying trends or risks.
Ability to work independently, manage competing priorities, and meet critical deadlines.
Customer-focused approach balanced with firm policy enforcement and compliance requirements.
Ability to independently evaluate existing processes and drive continuous improvement without extensive direction.
Proven ability to create clear, accessible resources and communications (e.g., guides, FAQs, training materials) to improve the employee and manager experience across the leave lifecycle.

Responsibilities

Administer and manage employee leave programs including but not limited to: UNUM Leave Administration, FMLA, Corporate Family Leave, Military Leave, Disability, and unpaid state leave programs; coordinate with third-party administrators, HR Partners, Payroll, and managers to ensure timely and accurate processing.
Coordinate workers’ compensation leave cases with internal partners and external carriers, ensuring proper documentation, leave coding, and alignment with payroll and attendance tracking.
Manage ADA accommodation requests, including engaging in the interactive process, reviewing medical documentation, partnering with Legal and business units for decisioning, documenting approvals, and aligning ADA with FMLA, disability, and workers’ compensation leaves.
Administer Bereavement Leave, Court Attendance Leave, and Witness Leave in accordance with policy and legal requirements, ensuring accurate documentation and payroll coordination.
Administer Time Off programs including PTO, VTO, PWTO, and Voting Time Off; ensure accurate tracking, reporting, and system maintenance.
Track compliance with PTO usage requirements and administer the PTO Donation Program, including eligibility review, approval processing, and usage tracking.
Ensure leave and time-off programs comply with federal, state, and local regulations; maintain accurate records in HRIS and leave systems and support audits, reporting, and trend analysis.
Serve as a subject matter expert and escalation point for leave and time-off inquiries, providing guidance to employees, managers, and HR Partners while maintaining confidentiality and compliance.
Perform other duties as may be assigned.