Health Care Occupational & Case Manager

Allmed Staffing•Washington, DC

1d•Hybrid

About The Position

The Leave & Disability Case Manager supports leave administration and disability case management for a large, multi-site, unionized workforce across multiple operating companies, including PHI. This non-clinical role manages an active caseload of FMLA, state leave, Short-Term Disability (STD), and ADA accommodation cases. The position coordinates employee leave requests, ensures compliance with applicable regulations, supports return-to-work processes, and maintains accurate case documentation. A nursing license is preferred but not required. The role is based at 3400 Benning Rd NE, Washington, DC 20019, with a hybrid or remote arrangement depending on candidate location. The hybrid schedule is onsite Tuesday through Thursday at a PHI office and remote on the remaining days. Candidates outside the immediate vicinity of a PHI office, including out-of-state candidates, may work remotely. The schedule is Monday through Friday, 8:30 AM–4:30 PM Eastern Time. The target start date is ASAP, and the contract length is 12 months. Pay is $65 per hour.

Requirements

At least 3 years of hands-on leave management or disability case management experience.
Working knowledge of the Family and Medical Leave Act (FMLA).
Working knowledge of the Americans with Disabilities Act (ADA).
Working knowledge of Short-Term Disability (STD) administration.
Working knowledge of state-specific leave programs and requirements.
Ability to manage a high-volume caseload while meeting strict regulatory deadlines.
Strong written communication skills, including professional email correspondence.
Excellent verbal communication and interpersonal skills.
Ability to communicate effectively and empathetically with employees, managers, and healthcare providers.
Strong attention to detail and accurate documentation practices.
Ability to appropriately handle confidential medical and employee information.
Ability to work independently, prioritize competing deadlines, and adapt to changing workloads.
Proficiency with Microsoft Office applications, including Outlook, Excel, Word, and Teams.
Experience using leave management or case management platforms.

Nice To Haves

Bachelor's degree in Nursing, Social Work, Human Resources, or a related field.
Active Registered Nurse (RN) or Licensed Practical Nurse (LPN) license.
Certified Leave Management Specialist (CLMS) certification.
Certified Professional in Disability Management (CPDM) certification.
Certified Case Manager (CCM) certification.
Experience administering state paid leave programs, particularly Delaware.
Experience supporting large, multi-site, or unionized employee populations.
Previous experience with leave management, disability case management, HRIS, or timekeeping systems.
Familiarity with HRIS and timekeeping systems.

Responsibilities

Manage an active caseload of FMLA, state leave, Short-Term Disability (STD), and ADA accommodation cases.
Review and evaluate employee leave requests and supporting documentation to determine eligibility and appropriate next steps.
Administer leave programs in accordance with applicable federal and state regulations, company policies, and established procedures.
Coordinate with employees, managers, healthcare providers, HR teams, and other stakeholders throughout the leave process.
Communicate clearly, promptly, and empathetically about leave eligibility, required documentation, deadlines, and case status.
Complete required leave notices, documentation, and follow-up communications accurately and within regulatory timelines.
Support return-to-work coordination, including reviewing restrictions and coordinating accommodations when necessary.
Maintain accurate and confidential case records, employee documentation, and case management updates.
Monitor deadlines, follow up on outstanding documentation, and manage competing priorities within a high-volume caseload.
Support process improvements and workflow updates related to the organization's leave management transition.
Handle sensitive employee and medical information with discretion and professionalism.