Part-Time up to 20 Hours per week (10 Months)

Livingstone College•Salisbury, NC

22h

About The Position

The pivotal role of the Leave and Benefits Administrator entails managing a diverse range of tasks to ensure the seamless functioning of the HR leave and benefits department. This position demands collaborative work with benefits brokers, the HR Director, the Vice President of HR, and department heads to deliver prompt and systematic resolutions to benefits inquiries. Effective communication with employees, insurance providers, investment entities, and retirement providers is crucial. The Administrator's role is of utmost importance, requiring the utmost confidentiality of PHI and sensitive Human Resources information. Working as a team player is highly important to this position.

Requirements

High school diploma required with at least 5 years of Benefits experience.
Possesses strong organizational skills, interpersonal skills, and excellent decision-making skills.
Is knowledgeable of typical policies and procedures regarding benefit allocation.
Has experience in applicable leave database programs.
Can present information to a wide variety of audiences.
Demonstrates effective communication skills, both orally and in writing.
Detail-oriented with the ability to meet schedules and honor deadlines
Apply and use discretion and maintain a high level of confidentiality when handling sensitive information including PHI.
Experience in employment laws and regulations (ADA, EEO, FMLA, FLSA, Title IX, TIAA Retirement, Title VII).
High level of customer service, communication, written and verbal skills.
Conducting absence administration, process, reporting, and records retention.
Strong problem-solving and investigatory skills.
Attention to detail and analytically driven.
Confidentiality and Integrity are required since much of the information is confidential and must not be shared with others.
Excellent knowledge of employment/labor laws.
Analyze, troubleshoot, document, and resolve benefit-related issues and answer employee questions.
Excellent communication, problem-solving, people, and customer service skills.
Advanced knowledge of MS Office, Outlook, HRIS systems, and comfortable learning new systems as needed.
Work with benefits providers and vendors to ensure smooth benefits administration.
Perform additional duties as assigned.

Nice To Haves

Associate or bachelor’s degree in human resources or related field.
Higher education experience preferred.
Experience with ADP or similar HRIS/payroll systems preferred.
CEBS (Certified Employee Benefit Specialist)
CMS (Compensation Management Specialist)
GBA (Group Benefits Associate)
RPA (Retirement Plans Associate)

Responsibilities

Development and Administration of day-to-day benefits, retirement, worker’s compensation, Unemployment benefits and leave functions.
Work with new hires and current employees on benefits, retirement, FMLA, leave of absence, ADA, USERRA, HIPPA, Worker's Compensation, and medical leave to collect necessary paperwork for processing.
Coordinate benefits administration, and open enrollment, and ensure employees are informed of the current benefits offered.
Design and produce informational material to explain optional benefits.
Disperse benefits packages in advance of benefit windows.
First point of contact for all benefits-related employee questions.
Read and review all employee medical documents submitted for errors and request additional information to process paperwork.
Plan and execute benefits off-boarding strategies, conduct and analyze data, and make actionable recommendations based on the data.
Process and develop college leave programs, benefit plans, employee communication, distribution of employee documents, and responding to employee inquiries and issues.
Proactively communicating with employees regarding leave requests and return to work.
Function as a Subject Matter Expert (SME) on all service processes and deliverables, serving as a go-to resource to support team members and helping to address escalated benefit issues. Resolve benefit issues, escalations, and close issues promptly.
Identifying areas for process improvement, creating, implementing, and facilitating streamlined processes and written procedures.
Ensure file feeds are correct, monitor feeds for errors, and take immediate action for feed errors.
Use HRIS software to manage employee benefits, leaves, and absences administration.
Monitor employee attendance and leaves.
Process all leave of absence including but not limited to, Medical, FMLA, Military, Worker Compensation, LWOP, and Unemployment benefits.
Create and develop benefits and leave onboarding packages, presentations, orientations, and workshops.
Maintain physical and digital document files for employees’ benefits, and leaves and monitor the time off portal.
Work with HR and various departments conducting audits.
Assist with the development and implementation of human resource policies.
Ensure compliance with labor regulations.