Leave and Accommodations Specialist

Children's Healthcare of Atlanta•Brookhaven, GA

3d•Onsite

About The Position

Focuses on complex Leave and Accommodations cases, with an emphasis on compliance and process improvement. Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.

Requirements

5-8 years of leave management, accommodations, and/or disability experience
Bachelor’s degree in Human Resources, Business Administration, or related field
Advanced knowledge of FMLA, ADA/ADAAA, and other federal and state regulations governing leave and accommodations
Strong proficiency in Microsoft Excel, Word, and Power Point
Ability to produce and interpret reports/metrics, as well as identify trends, root causes, and improvement opportunities
Strong customer service, organization, and data accuracy focus
Proven experience in vendor relationship management
Ability to troubleshoot, recommend, and implement solutions from end to end
Must possess strong interpersonal skills and the ability to effectively communicate with others
Ability to collaborate and work effectively across various levels and departments within the organization

Nice To Haves

Experience with Workday
Knowledge of benefits administration
No professional certifications required

Responsibilities

Oversees day-to-day execution of Leave and Accommodations programs with strong compliance focus
Manages escalated and complex cases referred by the Coordinator, HR, or leadership
Collaborates with HR Consultants, Legal, Payroll, Benefits, and other stakeholders to address systemic issues and implement improvements
Provides guidance, coaching, and decision support to the Coordinator, managers, HR Business Partners, and Legal when reviewing complex scenarios.
Educates and coaches the HR Service Center to transition and handle inquiries and cases independently and consistently.
Identifies trends in escalations and recommends process, policy, or training changes.
Exercises judgement on complex, ambiguous, or high-risk cases.
Determines reasonable accommodations with input from Legal/HR and other stakeholders as needed.
Identifies and escalates risk and compliance issues; recommends and helps implement solutions across departments.