Leave and Accommodation Team Lead Consultant
About The Position
As an Accommodation Team Lead Consultant, you will serve as a subject matter expert in workplace accommodations and/or leave of absence management. In this role, you will provide consultative leadership and guidance to a team of Accommodations and/or Leave Advisors who represent the organization during the interactive process under the Americans with Disabilities Act and Amendments Act (ADA/ADAAA). You will ensure compliance with ADAAA and EEOC guidelines while helping minimize organizational risk through the identification of creative, reasonable accommodation solutions. You will partner cross functionally with Legal, Business Unit HR, Corporate Technology, and other stakeholders to influence outcomes and deliver tailored solutions that enable associates to perform the essential functions of their roles. This role plays a key part in shaping strategies that promote accessibility, inclusion, and an equitable associate experience across the organization.
Requirements
- Experience supporting leave of absence and ADA accommodations, including demonstrated working knowledge of ADAAA, EEOC guidance, accessibility requirements, and FMLA.
- Certification required.
- Strong consultative, interpersonal, and influencing skills, with the ability to partner effectively across all levels of an organization.
- Proven ability to manage complex, high volume, and sensitive cases with professionalism, discretion, and sound judgment.
- Strong organizational and time management skills to effectively manage competing priorities and caseload demands.
- Confidence providing coaching, feedback, and mentorship without direct supervisory authority.
- Excellent analytical skills to balance compliance, associate experience, and business needs.
- Exceptional written and verbal communication skills, including clear documentation and tailored correspondence.
Nice To Haves
- Experience leading or supporting strategic initiatives, vendor partnerships, or enterprise level improvements.
- Demonstrated success in resolving escalations and driving operational or compliance enhancements.
Responsibilities
- Serve as a subject matter expert in workplace accommodations and/or leave of absence management.
- Provide consultative leadership and guidance to a team of Accommodations and/or Leave Advisors.
- Represent the organization during the interactive process under the Americans with Disabilities Act and Amendments Act (ADA/ADAAA).
- Ensure compliance with ADAAA and EEOC guidelines.
- Help minimize organizational risk through the identification of creative, reasonable accommodation solutions.
- Partner cross functionally with Legal, Business Unit HR, Corporate Technology, and other stakeholders to influence outcomes and deliver tailored solutions that enable associates to perform the essential functions of their roles.
- Shape strategies that promote accessibility, inclusion, and an equitable associate experience across the organization.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
Number of Employees
101-250 employees
