Leave Analyst

Insperity•Houston, TX

About The Position

This position is responsible for complex data analysis and the accurate interpretation of federal, state, and local leave of absence laws for employees across the United States. In addition, this position ensures that regulatory compliance is upheld in all verbal and written dialogue with internal and external customers in all levels of the organization in a fast-paced, high-volume environment.

Requirements

Bachelor’s Degree in a related field or equivalent experience is required.

Nice To Haves

Two to four years of experience in leave administration for a nationwide company is preferred.

Responsibilities

Engages actively with and maintains a productive working relationship with vendors, state agencies, internal and external customers as well as team members on a frequent and continual basis.
Researches and adheres to federal, state, and local leave laws, as well as Insperity policy, insurance plans and service level commitments.
Evaluates leave requests and recommends appropriate action for employees, Insperity client companies and internal customers.
Employs internal objectives for the end-to-end leave administration process, as they relate to federal and/or state leave mandates, as well as Insperity procedures and business decisions.
Maintains general knowledge of federal, state, and local leave administration laws
Performs and executes system generated assignments related to leave administration.
Ensures accuracy and timeliness of all leave-tracking activity, including but not limited to leave eligibility, entitlement, certification documents, the continuation of group health plan and supplemental benefit coverages as well as required and courtesy communications throughout the leave of absence cycle.
Reviews and completes employer statements for state and vendor claims forms.
Processes DB 120.1 forms in a timely manner to ensure and maintain the expected client level of service.
Researches and responds to disability claim escalations related to state disability / paid family leave, short- and long-term disability.
Attends and facilitates client and internal calls for disability claim escalations.
Conducts monthly audit of FICA tax reports and the weekly NY state disability and paid family leave policy reports.
Review the weekly report for NY state disability and paid family leave policies.
Maintains knowledge on state paid family medical leave policy changes and updates.
Serves as a subject matter expert for state disability, paid family leave, and short and long-term disability.
Remains current on FMLA, state leave mandates and income replacement requirements for both worksite and corporate leaves of absence.
Develops and maintains relationships with external partners in relation to state disability / paid family leave and short and long term disability benefit carriers.
Identifies process needs and proposes enhancements to streamline verbal, written and other transactional activities.
Organizes and leads leave-related presentations and conference calls with internal and external partners as needed.
Creates job aids and conducts cross-training sessions for the team and other partners as needed.
Generates ad hoc reports as requested by internal and external partners.
Prepares, distributes and retains documents for efficient record keeping.
Works as a team member to maintain the highest level of customer service quality and productivity.