Leave Administrator Senior
About The Position
At the Virginia Department of Social Services, we put people at the center of everything we do. We believe that every Virginian can live a life of dignity and that all voices, ideas and experiences contribute greatly to our pursuit of excellence. Inspired by continuous improvement, we commit ourselves to listening, learning and cultivating environments of trust, respect and positive engagement. Together, we are mission-driven, eager to achieve, and passionate about bringing the best of who we are to those we serve. We design and deliver high-quality human services that help Virginians achieve safety, independence and overall well-being. We are a $2 billion agency – one of the largest in the Commonwealth of Virginia – partnering with 120 local departments of social services and 31 community action agencies, along with faith-based and non-profit organizations, to promote the well-being of children, adults, and families statewide. We proudly serve alongside 1,650 (state) and 12,200 (local) human services professionals throughout the Social Services System, who ensure that thousands of Virginia’s most vulnerable citizens have easy access to the services and benefits available to them. The Leave Administrator Sr. is responsible for the administration, coordination, and compliance oversight of employee leave of absence programs and disability benefits within the Virginia Department of Social Services and the Office of Children’s Services (OCS). This role ensures adherence to Virginia Department of Human Resource Management (DHRM) policies, including the Virginia Sickness and Disability Program (VSDP), as well as federal regulations such as FMLA and ADA. The position serves as a subject matter expert on leave and disability programs, providing end-to-end case management, ensuring compliance, and supporting employees through medical and life events while maintaining workforce continuity. The Leave Administrator Sr. manages complex leave transactions in Cardinal, administers health and other benefits, coordinates Virginia Sickness and Disability Program (VSDP) claims with the third-party administrator (Alight), facilitates retirement processing with the Virginia Retirement System (VRS), and serves as liaison with the Department of Accounts (DOA) Payroll Services Bureau and other statewide partners. This lead role also functions as the agency’s Workers’ Compensation Coordinator and provides comprehensive benefits counseling, policy interpretation, and training to employees, supervisors, and HR staff. The position ensures compliance with federal and state regulations while supporting operational excellence, data integrity, and continuous process improvement across all benefits and leave programs.
Requirements
- Comprehensive knowledge of employee benefits programs (health, retirement, FSA, leave, VSDP, Workers’ Compensation)
- Knowledge of federal and state regulations (FMLA, ACA, COBRA, HIPAA, ADA)
- Knowledge of Virginia Retirement System (VRS) plans
- Knowledge of payroll processes and DOA policies
- Knowledge of HRIS systems (Cardinal preferred)
- Advanced analytical and problem-solving skills
- Proficiency with Microsoft Applications and Time and Attendance Systems
- Strong customer service and employee consultation skills
- Effective communication and presentation skills
- Training development and facilitation
- High attention to detail and accuracy
- Ability to interpret and apply complex HR policies and regulations
- Ability to manage multiple programs and priorities simultaneously
- Ability to maintain confidentiality and handle sensitive information
- Ability to collaborate with internal stakeholders and external vendors
- Ability to exercise sound judgment and decision-making
Nice To Haves
- Experience with Commonwealth of Virginia HR systems and programs
- Direct experience with VSDP, VRS, and Workers’ Compensation coordination
- Experience working with DOA Payroll Services Bureau
- Professional HR certification (SHRM-CP, PHR, CEBS, or equivalent)
- Experience delivering training or benefits orientations
Responsibilities
- Administer, coordinate, and provide compliance oversight of employee leave of absence programs and disability benefits.
- Ensure adherence to DHRM policies, including VSDP, and federal regulations such as FMLA and ADA.
- Serve as a subject matter expert on leave and disability programs.
- Provide end-to-end case management for leave and disability.
- Support employees through medical and life events while maintaining workforce continuity.
- Manage complex leave transactions in Cardinal.
- Administer health and other benefits.
- Coordinate VSDP claims with the third-party administrator (Alight).
- Facilitate retirement processing with the Virginia Retirement System (VRS).
- Serve as liaison with the Department of Accounts (DOA) Payroll Services Bureau and other statewide partners.
- Function as the agency’s Workers’ Compensation Coordinator.
- Provide comprehensive benefits counseling, policy interpretation, and training to employees, supervisors, and HR staff.
- Ensure compliance with federal and state regulations.
- Support operational excellence, data integrity, and continuous process improvement across all benefits and leave programs.
Benefits
- Excellent health and life insurance benefits
- Pre-tax spending accounts
- State funded Short and Long Term Disability
- Paid holidays
- Vacation
- Tuition assistance
- Free wellness programs
- State retirement plan with options for tax-deferred retirement savings including employer matching
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
