Benefit Leave Administrator

Foundation Building Materials•Santa Ana, CA

1d•$33 - $43•Onsite

About The Position

The Leave of Absence Administrator is responsible for administering and coordinating all company leave of absence programs in accordance with federal, state, and local laws, as well as internal policies. This role will manage the entire LOA process — from employee intake to return-to-work — providing clear communication, documentation, and support at every step. The incumbent will also partner closely with our third-party disability provider, VOYA, to ensure accurate processing of Short-Term Disability (STD) and Long-Term Disability (LTD) claims, while maintaining a consistent and positive employee experience. This position requires a high degree of confidentiality, empathy, and attention to detail, balancing compliance requirements with care and understanding.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or a related field preferred
3+ years of experience administering leaves of absence in a multi-state environment
Strong knowledge of FMLA, ADA, and state-specific leave laws
Experience working with third-party disability vendors (VOYA experience preferred)
Exceptional attention to detail with the ability to manage multiple cases simultaneously
Excellent written and verbal communication skills with an empathetic and professional approach
Ability to work independently and collaboratively in a team environment
High level of confidentiality and discretion when handling sensitive information
Proficiency with HRIS systems and Microsoft Office Suite

Nice To Haves

VOYA experience preferred

Responsibilities

Manage the full lifecycle of employee leaves, including FMLA, state-specific leaves, personal, military, and ADA accommodations
Conduct intake calls with employees to explain leave options, eligibility, and next steps
Process leave requests accurately and in compliance with applicable laws and company policies
Partner with VOYA to coordinate Short-Term and Long-Term Disability (STD/LTD) claims
Monitor leave cases to ensure timely submission of documentation and adherence to deadlines
Maintain accurate and up-to-date records of all leave cases in the HR system
Serve as the primary point of contact for employees and managers regarding leave inquiries and processes
Provide clear, empathetic, and consistent communication throughout the leave lifecycle
Educate managers on best practices for managing employees on leave and returning to work
Ensure employees understand their rights, responsibilities, and available benefits
Ensure compliance with federal and state leave laws, including FMLA, ADA, and state-specific programs
Partner with HRIS and HR Operations to maintain accurate system data and reporting
Generate reports and metrics to identify trends and ensure compliance with internal controls
Collaborate with Legal and HR leadership to address complex leave situations
Recommend and implement process enhancements to improve efficiency and employee experience
Collaborate with Payroll, Benefits, and HR Business Partners to ensure coordinated leave management
Stay current with evolving laws and best practices related to leave administration