Leave & Accommodations Specialist

CAI•,

5d•$65,000 - $68,000•Remote

About The Position

We are looking for a motivated Leaves & Accommodations Specialist to take us to the next level! If you have experience managing and overseeing leave and accommodation processes and are looking for your next career move, apply now. We are looking for a Leaves and Accommodations Specialist to support our employees by managing and overseeing leave and accommodation processes. This role involves collaboration with diverse stakeholders to facilitate employees' journeys from the initiation of leave or accommodation requests through to their successful return to work. This position will be full-time and remote. This position does not offer employment sponsorship. All candidates must be eligible to work without need for sponsorship by employer.

Requirements

Bachelor’s degree or equivalent experience required; 2-4 years of benefits-related experience with at least 2 years in Disability and Leave Administration
Expertise in statutory disability plans, short- and long-term disability, disability accommodation, and Federal/State leaves of absence
Experience partnering with external vendors (i.e. Lincoln Financial Group –LFG) to ensure compliance with leaves, disability and accommodations documentation
Exceptional communication, organizational, and decision-making skills with a keen attention to detail
Proficient in Microsoft Office Suite and experienced with HRIS systems
Ability to work effectively in a team environment, managing multiple tasks under pressure
Strong analytical skills with detailed knowledge of plan designs and benefits contract language
Knowledge of relevant federal and state regulations affecting employee benefits programs
High learning agility, initiative, and ability to manage confidentiality with integrity
Self-directed and accountable, with the ability to earn trust and contribute positively to a culture of inclusion

Responsibilities

Provide guidance oversight and guidance on all leave cases and accommodations, ensuring adherence to company policies
Engage empathetically with employees through their leave/accommodation requests
Address complex inquiries with understanding and apply appropriate benefits to support employees’ unique situations
Collaborate with managers and HR Business Partners to offer education and support
Foster a supportive environment by promoting partnership and consultation between employees and operations
Serve as the subject matter expert on leave programs, ensuring alignment with company policies and processes
Work alongside business partners to drive the success of specialized leave policy programs
Offer real-time support for specialized leave and disability cases, assisting employees as needed
Facilitate administrative aspects of leave cases, including tracking leave, PTO usage, and coordinating with payroll
Conduct group and one-on-one consultations regarding leave and disability events, benefits, and options
Collaborate with external partners to ensure all necessary paperwork is processed accurately and efficiently while focusing on compliance with regulatory policies
Act as the Point of Contact for leadership on urgent matters, providing timely and accurate information
Proactively identify and resolve problems, even with limited information, to support employee needs
Implement improvement plans to address process and performance deficiencies
Build trust and confidence in the Benefits Team through proactive and transparent interactions
Handle confidential and sensitive situations with utmost discretion, maintaining the confidentiality of employee medical documentation
Stay informed on applicable leave and accommodation laws, including FMLA, ADA, and state/local regulations to ensure compliance