Leasing Specialist

The Bainbridge Companies•Fort Myers, FL

just now•Onsite

About The Position

The Bainbridge Companies is seeking an inspiring and customer-focused Leasing Specialist to join their team. This role involves tailoring the leasing experience to each guest, closing leases, and providing best-in-class customer service to current residents. The company owns and manages over 60 apartment communities with a unique focus on experience and team members. The ideal candidate loves the thrill of closing a sale, offers a personal guest and resident experience, finds joy in delighting guests and residents, and thrives as part of a winning, engaged team.

Requirements

Excellent communication and interpersonal skills
Team-oriented with the ability to work independently on occasion
Strong customer service orientation and the ability to build rapport with diverse people
Detail-oriented
Strong organizational and time management skills
Proficiency in Microsoft Office Suite and property management software (Yardi, Knock, OneSite)
High school diploma or equivalent
Ability to fluently read and write English
Accurately perform intermediate mathematical functions and use all on-site resident management software functions
Ability to work any of the seven days of the week, 52 weeks of the year
Ability to work your scheduled hours consistently as well as overtime if necessary when requested
Ability to serve on-call, as scheduled or as necessary
Ability to travel to attend various company gatherings either in the general vicinity of your home, property, or in another state
A valid driver’s license and current automobile insurance are required
Position requires own vehicle to fulfill all of the job’s functions
Superior sales skills
Leadership skills and coaching ability
Ability to read, analyze, and interpret all forms of information
Well-organized with the ability to prioritize and multi-task
Demonstrate tact and diplomacy
Basic computer and Internet knowledge
Expanded knowledge of Internet marketing
Intermediate knowledge of MS Word and Excel; proficiency with Outlook
Ability to operate and understand personal computer functions and company-utilized software packages
Commit to ongoing professional development and career growth
Must wear career apparel based on defined company standards

Nice To Haves

Previous leasing or sales experience preferred
college degree preferred

Responsibilities

Welcome and Touring our Guests: Enthusiastically greet our guests, understand their lives and needs, then tour our A+ luxury communities to showcase how they are welcome into your community and what sets us apart
Manage the Leasing Process: Prepare lease paperwork, conduct credit/background checks, communicate throughout the move-in, and then offer an easy and thorough move-in day experience
Marketing: Understand, champion, and create your local and digital marketing media strategy across all socials, events, and promotional activities
Customer Service: Provide best-in-class customer service to all residents and guests. Address resident questions, concerns, and maintenance requests promptly and professionally
Guest Outreach: Proactively reach out to prospects through phone calls, email campaigns, and networking events to generate leads and schedule property tours
Lease Renewals: Assist with lease renewals and resident retention efforts by building strong relationships with current residents and providing personalized service
Other Admin: Perform various administrative duties such as reporting, maintaining leasing files, updating resident databases, and processing rental payments

Benefits

Competitive salary and commissions
Comprehensive benefits package including health insurance, vision, dental, 401K company match, and paid time off
Opportunities for professional development and promotions within a growing company

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume