Leasing Specialist

Tailwind Group•Waco, TX

19h•Onsite

About The Position

Tailwind Group is a top twenty owner and manager of off-campus student housing and brings a wealth of knowledge to the industry. We are committed to creating and sustaining a workplace culture that is second to none. We strive to fight for the highest possible good of the people that matter most, including our team members! Attracting and retaining the most talented and passionate individuals in our industry is an ongoing objective at Tailwind Group. We would love for you to join our team! The Leasing Specialist is primarily responsible for assisting in the sales and marketing strategy for the leasing department to ensure maximum occupancy of the community. A successful Leasing Specialist will provide high-quality customer service to our residents, focus on selling the community to all prospective residents, and understand this role is critical to the reputation of the property. The Outpost Waco is a unique housing community consisting of 195 units and 543 beds, designed with Baylor University students in mind. This is a full-time position working a standard schedule, Tuesday to Friday from 9:00am to 6:00pm and Saturday from 9:30am to 4:00pm. Nights or weekends may be required from time to time dependent on business needs.

Requirements

Associate Degree in Sales, Marketing, Business Administration, or related field, and/or one or more years of progressive experience in student housing.
Demonstrated ability to work in a growing, fast-paced environment managing multiple projects simultaneously.
Possess strong administrative, organization, and communication skills.
Be a self-motivated individual and excel at working in a team environment.
Understand standards of property management including Fair Housing laws, Tenant/Landlord rights, and general real estate principles.
Proficiency in all Microsoft Office programs: Excel, Word, PowerPoint, and Outlook.

Nice To Haves

Experience with Entrata software is preferred.

Responsibilities

Demonstrate excellent customer service during each encounter with residents, prospects, vendors, officials, and community members.
Participate and assist with the execution and development of marketing efforts on campus and in the community, customer appreciation events, and other special events.
Answer incoming phone calls, drop-ins, and email inquiries professionally and handle them accordingly.
Act as a lead salesperson when the Leasing Manager is offsite by conducting all tours, responding to leasing inquiries, and completing follow-ups with the prospective residents.
Be an expert on current market conditions, trends, and local competitors.
Monitor community, clubhouse, amenities, and other common areas for superior curb appeal, general cleanliness, and organization.
Assist the Leasing Manager with posting updates and communication through social media.