Leasing Specialist

Panther Residential Management LLCDaytona Beach, FL
Onsite

About The Position

The Leasing Specialist plays a key role in driving occupancy and creating a strong resident experience. This role is responsible for managing the full leasing cycle—from first contact through move-in—while delivering a high level of service to both prospective and current residents. This position blends sales, customer service, and operations, and is critical to the overall performance of the community.

Requirements

  • Strong communication and interpersonal skills
  • Comfortable in a sales-driven environment with performance expectations
  • Organized and able to manage multiple priorities at once
  • Ability to handle a fast-paced environment and shifting priorities
  • Professional, reliable, and accountable
  • Team-oriented with a willingness to support the broader community
  • High school diploma or GED required
  • Previous customer service or sales experience preferred
  • Basic computer skills and ability to learn property management software (e.g., Onesite)
  • Valid driver’s license and reliable transportation required
  • Ability to work a flexible schedule, including weekends
  • Consistent attendance is essential to support community operations
  • May be required to work additional hours based on business needs
  • Regularly required to sit, stand, walk, and use hands
  • Occasionally lift up to 20 pounds
  • Ability to tour the community and walk units as needed

Responsibilities

  • Manage the full leasing process, including responding to leads, conducting tours, and closing leases
  • Follow up consistently with prospects to maintain strong conversion ratios
  • Present the community, apartments, and amenities in a way that aligns with company standards and expectations
  • Maintain knowledge of local market conditions and competing properties
  • Provide a positive, responsive experience for both prospects and current residents
  • Handle inquiries, concerns, and requests in a professional and timely manner
  • Support resident retention through engagement and service
  • Prepare and process lease paperwork accurately and in a timely manner
  • Maintain leasing traffic, prospect data, and follow-up records
  • Review and audit lease files for accuracy and completeness
  • Assist with move-in readiness, including unit inspections and coordination
  • Support marketing efforts to drive traffic and visibility
  • Assist with resident events and community initiatives
  • Identify opportunities to improve traffic, leasing performance, and overall experience

Benefits

  • Health, Dental & Vision insurance offered after 30 days of employment
  • Company paid Group Life Insurance and Short Term Disability
  • Voluntary AD&D Insurance and Long-Term Disability
  • 401(k) with Company match after 6 months of employment
  • 15 days of PTO/2 Personal Days
  • 7 Observed/Paid Holidays (Veterans are also eligible for Veterans Day)
  • Company provided apparel/uniforms
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