Leasing Specialist

The Bainbridge CompaniesOrlando, FL
Onsite

About The Position

Join The Bainbridge Companies, where we are doing something different in residential property management. We own and manage 60+ apartment communities, with a unique focus on experience and our team members. We're currently seeking an inspiring and customer-focused Leasing Specialist to join our team at The Bainbridge Companies. As an experienced Leasing Specialist, you’ll tailor the leasing experience to each guest, closing leases while providing best-in-class customer service to current residents. This is an exciting opportunity to contribute to the success of our vibrant community while growing your career in property management.

Requirements

  • Previous leasing or sales experience preferred
  • Excellent communication and interpersonal skills
  • Team-oriented
  • Strong customer service orientation and the ability to build rapport with diverse people
  • Detail-oriented
  • Strong organizational and time management skills
  • Proficiency in Microsoft Office Suite and property management software (Yardi, Knock, OneSite)
  • Ability to fluently read and write English.
  • Accurately perform intermediate mathematical functions and use all on-site resident management software functions.
  • Ability to work any of the seven days of the week, 52 weeks of the year.
  • Ability to serve on-call, as scheduled or as necessary.
  • Ability to travel to attend various company gatherings either in the general vicinity of your home, property, or in another state.
  • A valid driver’s license and current automobile insurance are required; the position requires own vehicle to fulfill all of the job’s functions.
  • Excellent communication skills
  • Team-oriented with the ability to work independently on occasion
  • Superior sales skills
  • Strong customer service orientation
  • Leadership skills and coaching ability
  • Ability to read, analyze, and interpret all forms of information
  • Well-organized with the ability to prioritize and multi-task
  • Demonstrate tact and diplomacy
  • Basic computer and Internet knowledge
  • Expanded knowledge of Internet marketing
  • Intermediate knowledge of MS Word and Excel; proficiency with Outlook
  • Ability to operate and understand personal computer functions and company-utilized software packages
  • Commit to ongoing professional development and career growth
  • Must wear career apparel based on defined company standards

Nice To Haves

  • college degree preferred
  • college degree is a plus but not a requirement.

Responsibilities

  • Welcome and Touring our Guests: Enthusiastically greet our guests, understand their lives and needs, then tour our A+ luxury communities to showcase how they are welcome into your community and what sets us apart
  • Manage the Leasing Process: Prepare lease paperwork, conduct credit/background checks, communicate throughout the move-in, and then offer an easy and thorough move-in day experience
  • Marketing: Understand, champion, and create your local and digital marketing media strategy across all socials, events, and promotional activities
  • Customer Service: Provide best-in-class customer service to all residents and guests. Address resident questions, concerns, and maintenance requests promptly and professionally
  • Guest Outreach: Proactively reach out to prospects through phone calls, email campaigns, and networking events to generate leads and schedule property tours
  • Lease Renewals: Assist with lease renewals and resident retention efforts by building strong relationships with current residents and providing personalized service
  • Other Admin: Perform various administrative duties such as reporting, maintaining leasing files, updating resident databases, and processing rental payments

Benefits

  • Competitive salary and commissions
  • Comprehensive benefits package including health insurance, vision, dental, 401K company match, and paid time off
  • Opportunities for professional development and promotions within a growing company
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