Leasing Specialist

The Bainbridge Companies • Clarksburg, MD

1d • Onsite

About The Position

The Bainbridge Companies is seeking an inspiring and customer-focused Leasing Specialist to join their team. This role involves tailoring the leasing experience to each guest, closing leases, and providing excellent customer service to current residents. It's an opportunity to contribute to a vibrant community and grow a career in property management. The company emphasizes experience and its team members, managing over 60 apartment communities with a unique approach.

Requirements

• Previous leasing or sales experience preferred.
• Excellent communication and interpersonal skills.
• Team-oriented.
• Strong customer service orientation and ability to build rapport.
• Detail-oriented.
• Strong organizational and time management skills.
• Proficiency in Microsoft Office Suite and property management software (Yardi, Knock, OneSite).
• High school diploma or equivalent.
• Ability to fluently read and write English.
• Ability to accurately perform intermediate mathematical functions and use on-site resident management software.
• Ability to work any day of the week, 52 weeks a year, including overtime if necessary.
• Ability to serve on-call as scheduled or necessary.
• Ability to travel for company gatherings.
• A valid driver’s license and current automobile insurance are required.
• Must have own vehicle to fulfill job functions.
• Superior sales skills.
• Leadership skills and coaching ability.
• Ability to read, analyze, and interpret information.
• Demonstrate tact and diplomacy.
• Basic computer and Internet knowledge.
• Expanded knowledge of Internet marketing.
• Intermediate knowledge of MS Word and Excel; proficiency with Outlook.
• Ability to operate and understand personal computer functions and company-utilized software packages.
• Commitment to ongoing professional development and career growth.
• Must wear career apparel based on defined company standards.

Nice To Haves

• College degree preferred.
• College degree is a plus but not a requirement.

Responsibilities

• Welcome and tour guests, understanding their needs and showcasing the community's features.
• Manage the leasing process, including preparing paperwork, conducting checks, and ensuring a smooth move-in experience.
• Develop and implement local and digital marketing strategies across social media, events, and promotions.
• Provide exceptional customer service to residents and guests, addressing concerns and maintenance requests promptly.
• Conduct proactive outreach to prospects via phone, email, and networking to generate leads and schedule tours.
• Assist with lease renewals and resident retention efforts by building relationships and offering personalized service.
• Perform administrative duties such as reporting, maintaining files, updating databases, and processing payments.

Benefits

• Competitive salary and commissions.
• Comprehensive benefits package including health insurance, vision, dental, 401K company match, and paid time off.
• Opportunities for professional development and promotions within a growing company.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED