Leasing Specialist

The Bainbridge Companies • Palm Beach, FL

2d • Onsite

About The Position

The Bainbridge Companies is seeking an inspiring and customer-focused Leasing Specialist to join their team. This role involves tailoring the leasing experience to each guest, closing leases, and providing excellent customer service to current residents. The company emphasizes experience and its team members, managing over 60 apartment communities with a unique approach to property management. This is an opportunity to contribute to a vibrant community and grow a career in property management.

Requirements

• Previous leasing or sales experience preferred
• Excellent communication and interpersonal skills
• Team-oriented
• Strong customer service orientation and the ability to build rapport with diverse people
• Detail-oriented
• Strong organizational and time management skills
• Proficiency in Microsoft Office Suite and property management software (Yardi, Knock, OneSite)
• Ability to fluently read and write English.
• Accurately perform intermediate mathematical functions and use all on-site resident management software functions.
• Ability to work any of the seven days of the week, 52 weeks of the year.
• Ability to serve on-call, as scheduled or as necessary.
• Ability to travel to attend various company gatherings either in the general vicinity of your home, property, or in another state.
• Excellent communication skills
• Team-oriented with the ability to work independently on occasion
• Superior sales skills
• Strong customer service orientation
• Leadership skills and coaching ability
• Ability to read, analyze, and interpret all forms of information
• Well-organized with the ability to prioritize and multi-task
• Demonstrate tact and diplomacy
• Basic computer and Internet knowledge
• Expanded knowledge of Internet marketing
• Intermediate knowledge of MS Word and Excel; proficiency with Outlook
• Ability to operate and understand personal computer functions and company-utilized software packages
• Commit to ongoing professional development and career growth
• Must wear career apparel based on defined company standards

Nice To Haves

• college degree preferred
• college degree is a plus but not a requirement.

Responsibilities

• Welcome and Touring our Guests: Enthusiastically greet our guests, understand their lives and needs, then tour our A+ luxury communities to showcase how they are welcome into your community and what sets us apart
• Manage the Leasing Process: Prepare lease paperwork, conduct credit/background checks, communicate throughout the move-in, and then offer an easy and thorough move-in day experience
• Marketing: Understand, champion, and create your local and digital marketing media strategy across all socials, events, and promotional activities
• Customer Service: Provide best-in-class customer service to all residents and guests. Address resident questions, concerns, and maintenance requests promptly and professionally
• Guest Outreach: Proactively reach out to prospects through phone calls, email campaigns, and networking events to generate leads and schedule property tours
• Lease Renewals: Assist with lease renewals and resident retention efforts by building strong relationships with current residents and providing personalized service
• Other Admin: Perform various administrative duties such as reporting, maintaining leasing files, updating resident databases, and processing rental payments

Benefits

• Competitive salary and commissions
• Comprehensive benefits package including health insurance, vision, dental, 401K company match, and paid time off
• Opportunities for professional development and promotions within a growing company

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED