Leasing Specialist (Luxury Lease-Up)

Atrium Management•Deltona, FL

6d•Onsite

About The Position

Atrium Management Company is a fast-growing property management and development firm serving communities across Florida and Virginia. Since 2014, we’ve built our reputation on high-touch service, operational excellence, and strong client & owner relationships – and were named #1 Best Place to Work in 2025 by the Orlando Business Journal! Due to continued growth, we are seeking an experienced Lease-Up Specialist who will serve as a point of contact for all prospects and current residents at a luxury BTR community of 60 garden-style apartments in Deltona: Cardinal Village! This community is located in the desirable Dupont Lakes area within walking distance to restaurants, shopping, and Dupont Lakes Park, yet offers peace and security overlooking tall trees and a small lake to the back of the community. This position reports directly to the Regional Property Manager, and is expected to make marketing, sales, and customer service their top priorities. Join us at Atrium, headquartered in the heart of Orlando’s vibrant Milk District, as we celebrate 11 years of rewarding hard work!

Requirements

At least 1 year experience in leasing, and/or customer service or sales background (preferably within luxury goods or services)
A high school diploma or equivalent
Reliable transportation and valid Florida Driver License
Highly organized with excellent time management skills.
Skilled in conflict resolution, client satisfaction, negotiation and handling difficult conversations.
Self-disciplined, goal-driven, professional, positive, energetic and resourceful, hands-on, adaptable, and dependable.

Nice To Haves

Class-A Lease-Up experience
3+ years experience as an Assistant Property Manager or Leaser in multi-family housing
Bi-lingual (conversational English and Spanish)
Experience with Appfolio, Property Meld or similar systems
CAM or ARM certification
AA or Bachelor's Degree
College education, CAM or ARM certification, preferred

Responsibilities

Responsible for all lease administration duties
Monitor collections and coordinate default proceedings
Partner with the Director of Marketing on creation and execution of strong local marketing efforts and campaigns
Ensure compliance with Property Management Policies and Procedures, codes, regulations, and governmental agency directives
Supports and participates in fulfilling the customer service and leasing standards.
Responds to resident requests promptly and courteously and provides solutions to resolve resident issues
Assists in preparing all paperwork specific to new and renewal lease agreements.
Determines lease renewal rates and assist in delivery of renewal letters to secure renewals
Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicate with residents regarding outstanding balances, implement procedures for collecting on delinquencies, and enforce the lease to maximize revenue
Identifies areas for improvement and improve the efficiency, productivity, and profitability of the community
Collects, posts, and deposits rents/security deposits and other community income on a daily basis
Leads the maintenance and management of budgeted occupancy, collections, and expenses
Independently establishes priorities, manages time effectively, and fulfills assigned objectives and projects
Responds to and resolves unexpected problems and handles priority changes in a fast-moving environment
Comprehends legal documents and carry out related rent collections and lease management.
Completes financial records, budgets, and other fiscal reporting.