Leasing & Revenue Manager

Visual Property Management • New York, NY

7d • $80,000 - $90,000

About The Position

The Reserve NYC is a premier luxury coliving community in East Harlem, offering thoughtfully designed residences, elevated amenities, and a seamless living experience for modern renters. Our mission is to combine hospitality-driven service with data-driven leasing strategy to deliver exceptional resident experiences and strong asset performance.
Position Overview
The Leasing & Revenue Manager is responsible for driving leasing performance, optimizing revenue, and overseeing the full prospect-to-resident lifecycle. This role blends on-the-ground leasing execution with strategic oversight of pricing, marketing channels, and operational systems.
You will serve as both the primary closer and the architect of the leasing process, owning conversion performance, team accountability, and continuous optimization of the leasing funnel.

Requirements

• 3-5+ years of leasing, property management, or multifamily experience (luxury, student, furnished housing, coliving, or lease-up preferred)
• Strong closing ability with a track record of converting tours to leases
• Experience with pricing strategy, concessions, and revenue optimization
• Familiarity with ILS platforms (Apartments.com, Zillow, SpareRoom, Furnished Finder, Craigslist, Facebook, Reddit), CRM systems, and leasing automation tools
• Data-driven mindset with strong analytical and reporting skills
• Exceptional communication and customer experience instincts

Responsibilities

• Own the full lead lifecycle from initial inquiry through move-in, including intake, follow-up, tour scheduling, application processing, and approvals
• Manage and optimize the leasing pipeline within Trello and CRM systems
• Monitor performance of AI leasing tools (including MeetElise) and identify gaps in engagement or conversion
• Conduct ongoing lead source analysis to evaluate channel ROI and inform marketing strategy
• Oversee all ILS listings across Website, Apartments.com, Zillow, Facebook, SpareRoom, Furnished Finder, Craigslist, and Reddit, ensuring accuracy and optimization of pricing, photography, descriptions, and syndication
• Monitor Virtual Assistant communications across all listing channels on a weekly basis to ensure effective and prompt responses, with particular attention to SpareRoom and Facebook where leads may not appear in Entrata
• Act as the primary closer for all on-site and virtual tours
• Deliver a best-in-class touring experience aligned with a luxury hospitality standard
• Develop and enforce leasing playbooks, including scripts, tour flow, objection handling, and follow-up cadence
• Train and coach leasing team members to achieve conversion benchmarks at every stage of the funnel
• Maintain model units and ensure all showings reflect brand standards
• Provide real-time pricing recommendations based on availability, lease expirations, competitive positioning, and seasonality
• Manage concession strategies and evaluate effectiveness across campaigns
• Monitor lease expiration exposure and proactively mitigate vacancy and renewal risk
• Ensure accuracy of all pricing, concessions, and scheduled charges within Entrata
• Manage the renewal process end-to-end, including outreach timelines, pricing recommendations, and resident retention strategies
• Coordinate internal transfers, ensuring seamless unit transitions and updated lease documentation
• Track renewal conversion rates and identify opportunities to reduce turnover
• Produce weekly leasing reports, including traffic, tours, applications, approvals, move-ins, denials, and cancellations
• Present performance insights and recommendations to ownership and leadership
• Track and optimize conversion rates across each stage of the leasing funnel
• Maintain and analyze competitive set data to inform pricing and positioning
• Build and maintain SOPs across all leasing touchpoints
• Own and continuously improve Trello and CRM workflows
• Identify and implement automation opportunities to improve efficiency and lead conversion

Benefits

• Opportunity to lead leasing strategy at a premier luxury coliving asset
• High-impact role with direct visibility to ownership
• Collaborative, fast-paced, and entrepreneurial environment with growth potential
• Competitive compensation with performance-based incentives

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed