Leasing Professional - Tampa

Greystar•Tampa, FL
•$17 - $19•Onsite

About The Position

The Leasing Professional coordinates a residential community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The position conducts prospect qualification, community tours, apartment showings, application and screening processes, lease preparation, and move-in coordination. It also supports marketing plans, monitors market and competitor conditions, maintains leasing and prospect records in property-management software, and ensures the leasing office, tour route, amenities, and show units meet company standards. The role follows up with prospects and residents, coordinates renewal paperwork, responds to resident and owner concerns, and works with maintenance to prepare apartments and address upkeep needs. The position requires a valid driver’s license to operate a golf cart on the property and any licenses or certifications required by state and local jurisdictions. Work may require travel to other properties or business activities. The schedule is flexible and includes taking call during evenings, weekends, and holidays. The hourly range is $17.00–$19.00. Additional compensation may include performance-based bonuses, depending on position and eligibility. Benefits for full-time employees include medical, dental, vision, disability, and life insurance; paid time off and holidays; possible onsite housing discounts; a paid sabbatical after qualifying service; a 401(k) match; paid parental leave; fertility benefit reimbursement; an employee assistance program; and other supplemental plans and charitable-giving benefits.

Requirements

  • Hold all licenses and certifications required by state and local jurisdictions.
  • Have a valid driver’s license to operate a golf cart on the property.
  • Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Be able to work indoors and outdoors in all weather conditions.
  • Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.
  • Be able to work a flexible schedule that includes taking call during evenings, weekends, and holidays.

Responsibilities

  • Perform sales and leasing activities to meet community revenue and occupancy goals, including greeting and qualifying prospects, conducting tours and apartment showings, processing applications, conducting credit and criminal background screening, preparing leases and move-in packages, and coordinating move-ins and lease signings.
  • Inspect apartments before move-in, confirm they are ready, and schedule outstanding work with the maintenance team.
  • Monitor market and competitor conditions and develop and implement short- and long-term marketing plans to sustain occupancy.
  • Follow established policies for concessions, specials, and other occupancy programs.
  • Design and carry out marketing activities to generate community traffic, including resident referral and employer outreach programs and internet marketing.
  • Use on-site property-management software to track availability, record traffic and leasing activity, manage resident and prospect data, and capture demographic and other information.
  • Inspect the marketing corridor and leasing tour daily, communicate upkeep needs to maintenance, maintain appealing show units, models, and amenities, and prepare the leasing office for daily activities.
  • Follow up with prospects and new residents by email, notes, cards, telephone, or other contacts to support leasing and renewal decisions and satisfaction.
  • Support the lease-renewal program by preparing renewal letters and packages, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
  • Respond promptly and courteously to resident and client/owner concerns and questions, take action to resolve problems, and document or convey requests to appropriate individuals.

Benefits

  • Competitive medical, dental, vision, disability, and life insurance; low or free basic employee-only medical coverage.
  • Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional birthday day off after one year of service; and additional vacation accrual with tenure.
  • Onsite housing discount for onsite team members at Greystar-managed communities, subject to discount and unit availability.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • The role may be eligible for performance-based quarterly or annual bonuses for corporate positions, or weekly, monthly, and/or quarterly bonuses for onsite property positions.
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