Leasing Professional - Hackensack, NJ

Greystar•Madison, NJ

6d•$21 - $23•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. It performs activities related to leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The role also responds to resident and client/owner concerns and works with the maintenance team to support move-in readiness and the appearance of the community. The position requires working a flexible schedule, including taking “call” during evenings, weekends, and holidays. Work may take place inside and outside in all weather conditions. Rare or regular travel may be required to assist other properties, attend training classes or business meetings, or otherwise fulfill the position’s responsibilities.

Requirements

Hold all licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Be able to travel as needed to assist other properties or attend training and business meetings.

Responsibilities

Perform sales and leasing activities to achieve revenue and occupancy goals, including qualifying prospects, conducting tours, showing apartments, processing applications, conducting credit screening and criminal background checks, preparing lease and move-in packages, and supporting move-in and lease signing.
Inspect apartments before move-in, confirm they are ready, and schedule outstanding work with the maintenance team.
Monitor market and competitor conditions; develop and implement short- and long-term marketing plans and occupancy goals; and follow established policies for concessions, specials, and other programs.
Design and execute marketing activities to generate community traffic, including resident referral and employer outreach programs, internet marketing, and community-specific marketing programs.
Use on-site property management software, such as OneSite or Yardi, to track apartment availability and leasing activity and manage resident and prospect information.
Maintain community and show-unit standards by inspecting marketing and leasing areas, communicating upkeep needs to maintenance, merchandising show units and amenities, and preparing the leasing office for daily activities.
Follow up with prospects and new residents by email, notes, cards, telephone, or other contact to support leasing and renewal decisions and satisfaction.
Support the lease renewal program by preparing renewal letters and packages, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns and questions, take action to solve problems, and document or convey requests to appropriate individuals.

Benefits

Medical, dental, vision, disability, and life insurance, including low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional day off for the employee’s birthday after one year of service; and additional vacation accrual with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly bonus programs.