Leasing Professional - Hackensack, NJ

Greystar Management Services•Madison, NJ

5d•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. It uses on-site property management software to manage apartment availability, leasing activity, and resident and prospect information, and works with the maintenance team to ensure apartments and shared spaces are ready for tours and move-ins. The position requires a flexible work schedule, including taking call during evenings, weekends, and holidays. Rare or regular travel may be required to assist other properties, attend training classes, or attend business meetings. The hourly range is $21.00–$23.00. Additional compensation may include bonus programs, depending on role and performance. Benefits for full-time employees include medical, dental, vision, disability, and life insurance; paid time off; an on-site housing discount subject to availability; a paid sabbatical after 10 years of service and every five years thereafter; a 401(k) with company match; paid parental leave; fertility-benefit reimbursement; an employee assistance program; and optional insurance and legal plans.

Requirements

Hold all licenses and certifications required by state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Be able to travel rarely or regularly as needed to assist other properties and attend training or business meetings.

Responsibilities

Perform sales and leasing activities to meet community revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, showing apartments, processing applications, completing credit screening and criminal background checks, preparing lease and move-in documents, and supporting move-ins and lease signings.
Inspect apartments before move-in, confirm they are ready, and coordinate outstanding items with the maintenance team.
Monitor market and competitor conditions; develop and implement short- and long-term marketing plans; and follow community policies for concessions, specials, and other occupancy programs.
Design and carry out marketing activities to generate community traffic, including resident referral and employer outreach programs, internet marketing, and community-specific campaigns.
Use on-site property management software, such as OneSite or Yardi, to track availability, record traffic and leasing activity, manage resident and prospect data, and capture demographic information.
Inspect the marketing corridor and leasing tour, communicate upkeep needs to maintenance, merchandise and maintain show units, models, and amenities, and prepare the leasing office for daily leasing activities.
Follow up with prospects and new residents by email, notes, cards, telephone, or other contacts to support leasing and renewal decisions and satisfaction.
Support the lease renewal program by preparing renewal letters and packages, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client or owner concerns and questions, resolve problems, and document and direct requests to the appropriate people.

Benefits

Medical insurance
Dental insurance
Vision insurance
Disability insurance
Life insurance
Paid time off, including vacation, personal days, and sick days
Paid holidays
On-site housing discount at Greystar-managed communities, subject to discount and unit availability
Paid sabbatical after 10 years of service and every five years thereafter
401(k) with company match up to 6% of pay after six months of service
Paid parental leave
Fertility benefit reimbursement up to $10,000, including adoption or surrogacy
Employee assistance program
Critical illness, accident, and hospital indemnity plans
Pet insurance
Legal plans
Charitable giving program and benefits
Possible bonus programs based on role and performance