Leasing Professional

Kairoi Residential • Richardson, TX

6h • Onsite

About The Position

Kairoi Residential is seeking a Leasing Professional for their Dallas Area communities. This role is a dynamic mix of sales, onsite future resident management, marketing, customer service, and relationship building, embodying the 'Art of Neighboring'. The Leasing Professional will be the first impression and a true extension of the Kairoi brand, making a lasting and welcoming impression through various communication channels. An attitude of hospitality and enthusiasm are integral, as the role involves providing information, scheduling visits, giving tours, and determining resident eligibility, while delivering remarkable service and enhancing the resident experience.

Requirements

• Strong sales and customer service experience.
• Organizational, multi-tasking, and communication skills.
• Experience with Google and Microsoft Office Suites.
• Excellent follow-up skills via email and phone.
• Attention to detail.
• Prior experience in leasing, sales, or hospitality.
• High school diploma or equivalent.
• Possession of a valid driver’s license with no major infractions in the last 12 months.

Nice To Haves

• Bilingual (English/Spanish) is an added plus but not required.

Responsibilities

• Manage the sales process from start to finish.
• Be the first impression and interaction that future residents experience.
• Make a lasting and welcoming first impression through phone calls, emails, video chats, and in-person leasing tours.
• Provide information, schedule visits, give tours, and determine resident eligibility.
• Seek to understand current and future resident needs, provide solutions, overcome objections, and build relationships.
• Accurately explain all features of the community including amenities, apartment availability, rent and pricing information, lease agreements, and policies.
• Follow-up with future and new residents to ensure satisfaction.
• Efficiently complete all lease-related paperwork for new residents and renewals with confidentiality and professionalism.
• Collect security deposits, rent, and all other funds associated with resident move-ins.
• Support the overall marketing efforts and offer input and suggestions regarding promotions, advertisements, etc.
• Gather information about markets, competition, etc., and prepare competitive survey reports.
• Ensure regular inspections of the community, tour path, vacant and model units.
• Understand and comply with Fair Housing Laws and practices.
• Maintain open and effective communication with team members and leaders.
• Be a key player in creating resident events, fostering relationships, and thinking of outside-of-the-box ways to elevate their living experience.
• Understand resident's needs and responding to those needs promptly and professionally.
• Take ownership and elevate resident concerns to the appropriate people.
• Help build relationships with local businesses to attract future residents through outreach marketing efforts.

Benefits

• Competitive Compensation
• Incentive compensation opportunities
• Medical, dental, vision, life insurance, short and long-term disability at an affordable price.
• 401k program with a company match.
• Exceptional PTO program, paid holidays, floating holidays, birthday day off, and a milestone sabbatical program.
• Private discount network that includes discounts on travel, restaurants, gifts, experiences, and so much more.
• Training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees